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Cox Enterprises · 3 days ago

Inside Solution Advisor (Cox Business)

Las Vegas NV

Full-time

Hybrid

Mid, Senior Level

$17.40/hr - $26.06/hr

3+ years exp

Cox Communications is a company focused on building relationships that help businesses grow. As an Inside Solutions Advisor, you will engage with existing customers to renew contracts and upsell solutions, while collaborating with internal teams to ensure a seamless customer experience.

AdvertisingBroadcastingDigital MediaTelecommunications

Growth Opportunities

No H1B

Responsibilities

Engaging with existing customers to renew contracts, identifying new revenue opportunities and upselling solutions like telephony, data, wireless, video and more

Developing strategic account plans to maintain and grow Cox Business’s presence within existing accounts

Troubleshooting and resolving service, pricing and technical issues by understanding customers’ unique communication needs

Collaborating with sales engineers and support teams to provide tailored solutions and address service or installation concerns

Creating compelling proposals and presentations for additional products and services

Negotiating pricing, promotions and contract terms to meet client needs while driving business results

Partnering with internal teams to solve problems and ensure a seamless customer experience throughout the sales cycle

Sharing customer feedback with the marketing team to refine strategies and enhance offerings

Qualification

Sales experienceB2B field salesProficiency with computersCommunications industry knowledgeCustomer relationship managementNegotiation skillsProblem-solving skills

Required

7 years of experience in a related field, or a high school diploma/GED with 5 years of experience; or an associate degree, bachelor's degree or certification in a related discipline with 3 years of work experience

Sales experience with a proven track record of meeting quotas

Proficiency with computers and common business software

Preferred

1 year of experience in the communications industry or with a major communications equipment vendor

1 year of B2B field sales experience, including meeting quotas and cold calling

Knowledge of local market and contacts

Benefits

A competitive salary and top-notch bonus/incentive plans.

Exceptional work-life balance, flexible time-off policies and accommodating work schedules.

Comprehensive healthcare benefits, with multiple options for individuals and families.

Generous 401(k) retirement plans with company match.

Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.

Professional development and continuing education opportunities.

Access to financial wellness/planning resources.

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year.

Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.