ServiceNow · 1 day ago
Business Development Representative
275 Wyman Street 275 Wyman Street 2nd Floor, Waltham, Massachusetts, United States
Full-time
Hybrid
New Grad, Entry LevelServiceNow is a global market leader in AI-enhanced technology, aiming to transform how organizations work. They are seeking a motivated Business Development Representative to generate meetings that convert to qualified opportunities, focusing on learning prospecting techniques and engaging with potential clients.
Business Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
Responsibilities
Engages current and future clients through phone, email, and social—and connects with key contacts using approved messaging and defined qualification criteria
Apply basic problem-solving techniques to assess client needs and determine appropriate next steps based on defined criteria
Have consistent engagement and collaboration with the Global Business Acceleration (GBA) management team, Development team and GTM team(s)
Amplify brand approved generated content with prospective customers to deliver a connected, personalized experience
Keep all engagement and follow-up activities accurately documented across ServiceNow internal systems to support clear reporting and forecasting
Participate in development simulations, participation in-person competitions, and meet KPI expectations
Qualification
Required
High school diploma or GED equivalent required
Strong verbal and written communication skills and the ability to learn and apply standard outreach and qualification practices
Relationship-building and interpersonal skills with the ability to collaborate effectively with peers, sales partners, marketing, renewals, development teams, and GBA leadership
High motivation, curiosity, and openness to coaching and feedback
A resilient work ethic; reliable, confident, collaborative, driven, and coachable
Willingness to learn AI-native tools and innovate on how they're used to enhance outreach, prioritization, and daily workflows
Strong organization and attention to detail with the ability to follow established processes for documenting activities and managing follow-ups
Ability to influence others and convey a sense of urgency to drive issues to closure
A basic understanding of cloud computing and SaaS concepts, or the willingness to learn quickly
Ability to participate in development simulations, in-person messaging activities, and meet defined performance and metrics expectations
Interest in building customer relationships, qualifying opportunities, and contributing to early-stage pipeline that drives company revenue
Commitment to full participation in Global Business Acceleration development tracks to launch an enduring career at ServiceNow within 48 months
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
Founded in 2004
10001+ employees
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (910)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
Leadership Team
Bill McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
2026-01-07
2026-01-07
Company data provided by crunchbase