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Billtrust · 1 day ago

Senior Director, Total Rewards

United States

Full-time

Remote

Lead/Staff, Director/Executive

$215K/yr - $215K/yr

12+ years exp

Billtrust is a B2B order-to-cash software and digital payments market leader, helping brands get paid faster. The Global Senior Director, Total Rewards is responsible for designing and improving the company's global total rewards strategy, overseeing compensation, benefits, payroll, and recognition programs to attract and retain top talent.

Financial ServicesFinTechPaymentsSoftware

Responsibilities

Develop and execute a global total rewards strategy aligned to business priorities, growth plans, and talent needs

Establish a consistent philosophy for pay, benefits, and rewards that supports a high-performance culture and internal equity

Lead governance, policies, and processes to ensure consistency and clear decision-making across geographies

Serve as the executive advisor to senior leaders on total rewards, labor market trends, program design, and cost implications

Own the global compensation framework including job architecture, salary structures, market benchmarking, and pay equity

Lead annual compensation planning cycles (merit, promotions, bonus, equity/long-term incentives)

Design and manage executive compensation programs in partnership with the CHRO, CEO, and Compensation Committee (as applicable)

Ensure programs are competitive, compliant, and transparent with appropriate controls

Provide executive oversight for payroll strategy and operations, ensuring accurate and timely payroll delivery across regions

Ensure payroll compliance, audit controls, and alignment with HRIS systems, finance processes, and statutory requirements

Oversee design and administration of global benefits including health & welfare, retirement, leave programs, wellness, and EAP

Drive a consistent employee experience while ensuring local market relevance and regulatory compliance

Partner with brokers, vendors, and regional leaders to optimize plan design and cost management

Lead annual renewals, vendor performance management, and continuous improvement

Build or enhance global recognition and reward programs that reinforce values and performance

Evaluate and introduce modern wellbeing initiatives to strengthen employee engagement and retention

Drive communications strategies that improve understanding and utilization of total rewards offerings

Lead and develop a high-performing total rewards organization (Comp, Benefits, Payroll, Analytics)

Build scalable processes and use data/analytics to inform program effectiveness and decision-making

Own total rewards-related HR systems and integrations

Create strong controls and compliance standards for audits, governance, and risk management

Own global total rewards budgeting, forecasting, and cost optimization while maintaining competitive programs

Build business cases for investments in benefits, pay programs, or incentives

Monitor regulatory changes and ensure compliance with laws affecting compensation, benefits, and payroll across regions

Lead vendor strategy and negotiations to improve value and service delivery

Qualification

Total rewards strategyCompensation frameworkPayroll complianceBenefits administrationFinancial acumenGlobal mobility programsLeadership experienceChange managementVendor negotiationsCommunication skills

Required

12+ years of progressive HR leadership experience, with deep expertise in total rewards

Demonstrated leadership in compensation, benefits, and payroll, ideally in global/multi-country environments

Proven ability to develop and implement a global rewards strategy tied to business outcomes

Strong financial acumen: budgeting, forecasting, cost modeling, vendor negotiations

Experience partnering with executive teams and influencing at the C-suite and Board level

Deep understanding of compliance, regulations, and governance across reward programs

Exceptional leadership, communication, and change-management skills

Preferred

Experience in high-growth, matrixed, or multi-entity organizations

Familiarity with job architecture frameworks and pay equity analysis

Experience leading through HR transformation or HRIS modernization

Global mobility program experience

Benefits

Work from Anywhere: Your home, a coffee shop, a company paid WeWork.... you decide!

A Culture that Lives its Values: Our values are not just words or window dressing, they guide our decisions - big and small - each and every day.

Flexible Working Hours: We support your lifestyle- the results are what count.

Open PTO: Work-life balance is important. We believe in giving our employees time to truly relax and recharge.

Sabbatical: A paid leave to reward longevity and commitment to Billtrust.

Paid Parental Leave: To promote parent-child bonding and increase gender equity at home and in the workplace.

Opportunities for Growth: Professional development can take many shapes. Join one of our seven ERGs or participate in our Mentor-Mentee, and Leadership development programs- we foster an environment where all employees can grow.

Recognition: From Billtrust Bucks and CEO Shoutouts to Culture Champion and CEO Excellence Awards, our employees are recognized for hard work and outcomes achieved.

Benefits: Medical, dental, vision, 401(k) with company match, short-term and long-term disability, flexible spending accounts, HSA, and life, cancer, and AD&D insurance.

Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done.