Veros Technologies, LLC · 2 weeks ago
Platform Support Analyst
Veros Technologies, LLC is dedicated to solving clients' toughest technical challenges while making a lasting impact in communities. As a Platform Support Analyst, you will serve as a subject matter expert, managing work products, identifying issues, and ensuring documentation accuracy to meet customer needs.
Cyber SecurityNetwork SecuritySoftwareTechnical Support
Responsibilities
Tracking and managing work products assigned to internal customers
Assisting in the identification of potential issues
Preparing and briefing presentations to management
Ensuring all documentation is highly accurate and appropriate
Ensure customer needs are clearly understood prior to processing work products
Qualification
Required
Active TS/SCI with Poly
U.S. Citizenship
Bachelor's degree (or equivalent experience) in a related field to the position plus 12+ years of relevant experience performing similar roles within the Federal Intelligence Community
Ability to effectively use Microsoft (MS) Office tool suite (Word, Excel, PowerPoint, Visio) and customer systems
Demonstrated ability to work well with others and effectively work with offices both within and external to the customer
Demonstrated ability to effectively manage multiple complex projects
Ability to develop, communicate and maintain knowledge of customer policies and regulations
Sound judgement and ability to follow established policies and best practices to protect customer equities
Demonstrate independence, initiative, adaptability and a keen eye for organizing critical details and prioritizing multiple tasks
Preferred
Understanding and relationship with customer groups and offices to facilitate managing work products
Prior experience with work products
Familiarity with various customer databases
Benefits
Competitive salaries
Industry-leading benefits
Company
Veros Technologies, LLC
Veros Technologies is an innovative small business based in Northern Virginia, focused on providing premier technical consulting services to private and public sector clients.