LiveRamp · 1 day ago
Senior Accounts Receivable Analyst
San Francisco, CA
Full-time
Hybrid
Mid, Senior Level
$86K/yr - $128K/yr
5+ years expLiveRamp is the data collaboration platform of choice for the world’s most innovative companies. As a Senior Accounts Receivable Analyst, you’ll manage a portfolio of customer accounts and own the end-to-end process that drives timely cash collection, reduces past-due balances, and supports strong working capital performance.
AdvertisingAdvertising PlatformsAnalyticsBrand MarketingData Integration
Responsibilities
Own an AR portfolio and execute a disciplined collections cadence, including outreach, reminders, and executive escalations when warranted
Lead account reconciliations for complex customers and resolve short‑pays, misapplied cash, credits, and billing discrepancies
Manage structured dunning cycles, payment commitments, and payment plans; document and track follow‑through to closure
Coordinate closely with Billing Operations, Revenue Accounting, and Sales/CSM on POs, invoice corrections, credits/rebills, refunds, and supporting documentation to accelerate payment
Provide analytical reports for leadership and assist in directing focus areas for collections during month end and quarter end
Recommend and support service suspensions for non‑payment in line with policy and customer communication standards
Partner with Cash Applications to clear exceptions and ensure accurate, timely application of customer remittances, including statements and remittance advice handling
Produce and present portfolio health reporting (aging, DSO, CEI, risk segments), provide root‑cause analysis on delinquency, and propose corrective actions
Support internal and external audits with evidence, logs, and control documentation (e.g., approvals, reconciliations, write‑offs, refunds)
Maintain high data quality for customer records (contacts, remittance details, portals, tax/doc links) and proactively identify process improvements and automation opportunities
Contribute to and maintain SOPs/Playbooks; coach junior analysts and act as a subject‑matter expert for complex scenarios
Qualification
Required
5+ years of progressive Accounts Receivable/Collections experience with ownership of a significant customer portfolio
Strong command of AR concepts: credit memos, write‑offs, unapplied cash, short‑pays, disputes, statements, and refunds
Proven success in driving down past‑due balances via structured dunning, payment plans, and stakeholder alignment
Advanced Excel (pivot tables, lookups, basic modeling) and strong data storytelling for executive‑ready summaries
Excellent written and verbal communication tailored to customers (AP) and internal stakeholders; calm under pressure
Detail‑oriented with strong prioritization, follow‑through, and documentation discipline in a case/ticket workflow
Bachelor's degree in Accounting, Finance, Business, or related field; or equivalent experience
Preferred
Experience with subscription/SaaS billing models and customer portals (e.g., Ariba, Coupa, Taulia, Tungsten)
Hands‑on with Workday Financials or similar ERP, and Salesforce case workflows for AR/Billing collaboration
Familiarity with collections platforms such as Tesorio (or similar) for portfolio workflows, notes, and action tracking
ERP: Workday (or equivalent) for invoice, credit, and cash application visibility
CRM/Case: Salesforce for Inbox‑to‑Case routing, cross‑team collaboration, and audit trails
Collections: Tesorio for collections cadences, portfolio workflows, communications, and metrics
Productivity: Excel/Sheets, Slides, Docs; plus customer payment portals as required
Experience building AR dashboards (e.g., Tableau/Looker/Power BI) and writing SOPs
Background working with auditors and evidence requests for AR/Collections cycles
Benefits
Work with talented, collaborative, and friendly people who love what they do.
We host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues.
Flexible paid time off, paid holidays, options for working from home, and paid parental leave.
LiveRamp offers a comprehensive benefits package designed to help you be your best self in your personal and professional lives.
Our benefits package offers medical, dental, vision, life and disability, an employee assistance program, voluntary benefits as well as perks programs for your healthy lifestyle, career growth and more.
Our 401K matching plan—1:1 match up to 6% of salary—helps you plan ahead.
Employee Stock Purchase Plan - 15% discount off purchase price of LiveRamp stock (U.S. LiveRampers)
A comprehensive office equipment and ergonomics program—we provide you with equipment and tools to be your most productive self, no matter where you're located
Company
LiveRamp
LiveRamp aspires to make it safe and easy for companies to use data effectively.
1001-5000 employees
H1B Sponsorship
LiveRamp has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (48)
2024 (51)
2023 (17)
2022 (53)
2021 (39)
2020 (17)
Funding
Current Stage
Public CompanyTotal Funding
$16M2018-10-29IPO
2013-04-01Series C
2011-09-06Series Unknown· $1M
Leadership Team
Scott Howe
Chief Executive Officer
Burak Emre Kabakçı
Sr. Staff Software Engineer
Recent News
2026-01-06
2026-01-06
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