Masis Professional Group ยท 5 days ago
Help Desk Associate / PC Tech
Columbus, OH
Full-time
Onsite
Entry Level
$28/hr - $28.85/hr
1+ years expMasis Professional Group is looking for an IT Support Specialist to provide onsite, internal IT support in a distribution and office environment. This hands-on role focuses on deskside support, hardware troubleshooting, and employee technology support.
Professional ServicesRecruitingStaffing Agency
Responsibilities
Provide Tier 1 and Tier 2 deskside support for internal users
Troubleshoot PC hardware, software, and connectivity issues
Set up, image, deploy, and maintain laptops, desktops, and peripherals
Support Microsoft 365 (M365) and Active Directory user tasks
Support printers, scanners, and other equipment used in a distribution setting
Track and document work using a ticketing system
Maintain inventory of IT equipment and parts
Qualification
Required
1+ years of experience in an internal Help Desk or Desktop Support role
Experience supporting users in a corporate or office IT environment
Working knowledge of Active Directory and Microsoft 365
Experience using a ticketing system
Strong communication and customer service skills
Company
Masis Professional Group
Masis Professional Group specializes in recruiting professionals for permanent, temporary, and temporary-to-permanent positions.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase