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Kaweah Health · 1 day ago

Help Desk Analyst

Visalia, California

Full-time

Onsite

Entry Level

$22.04/hr - $33.06/hr

1+ years exp

Kaweah Health is a publicly owned, community healthcare organization that provides comprehensive health services to the greater Visalia area in central California. They are seeking a Help Desk Analyst to provide first-level support, triage requests, and ensure the operational integrity of hospital information systems.

Health CareHospitalNursing and Residential CareOncologyTherapeutics

H1B Sponsor Likely

Responsibilities

Answers and triages requests to Service Center and provides first level support

Documents requests and escalates to second or third level support when needed

Monitors dashboards and alarm panels following appropriate procedures or protocols

Checks and records system statistics to ensure proper operations

Provides onsite triaging of end user support devices

Provides technical analysis to maintain and enhance Hospital Information systems

Coordinates service requests for hospital information system users

Ensures that all major systems are operational

Provides minor repair and preventive maintenance of end point devices, networking, workstations, phones, fax, printers, and network/workstation UPS equipment

Inventories end user equipment and parts

Demonstrates the knowledge and skills necessary to provide care and services appropriate to the population served on the assigned unit or work area

Performs other duties as assigned

Qualification

A+ certificationInformation Systems experienceComputer operations experienceTechnical analysisEnd user support

Required

Two years on the job training in Information Systems; or

One year of computer operations experience and A+ certification; or

One year of IS trade school training or college degree

Benefits

Full-Time Benefit Eligible

Company

Kaweah Health

Glassdoor3.2

Kaweah Health provides cancer care, general surgery, laboratory, and respositary services for patients.

Founded in 1963

Visalia, California, USA

5001-10000 employees

https://www.kaweahhealth.org

H1B Sponsorship

Kaweah Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)