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Domino's · 3 days ago

Customer Service Rep/Expediter (06240) - 2400 E. 88th Avenue

2400 E. 88th Avenue Unit R, Thornton, CO

Full-time

Onsite

Entry Level

1+ years exp

Domino's is seeking a dedicated Customer Service Rep/Expediter to join their team in Thornton. In this dynamic role, you will be the primary point of contact for customers while ensuring efficient order processing and expediting.

Restaurants

H1B Sponsor Likely

Responsibilities

Respond to customer inquiries, concerns, and requests via phone and in-person with a friendly and professional demeanor

Process customer orders accurately and efficiently, ensuring all details are correctly entered into our system

Expedite orders to meet customer deadlines and expectations

Monitor order status and proactively communicate updates to customers

Resolve customer complaints and issues in a timely and empathetic manner

Maintain accurate customer records and update information when necessary

Maintain high standards when making all of our menu items

Identify opportunities to upsell or cross-sell products when appropriate

Stay updated on product knowledge and company policies to provide accurate information to customers

Qualification

Customer service experienceOrder processingOrder management systemsMultitaskingVerbal communicationWritten communicationProblem-solvingAttention to detailTeamworkFlexibility

Required

1-2 years of experience in customer service or a similar role preferred, but not required

Excellent verbal and written communication skills

Strong problem-solving abilities and attention to detail

Ability to multitask and manage time effectively in a fast-paced environment

Customer-focused mindset with a commitment to providing exceptional service

Ability to work well in a team-oriented environment

Flexibility to adapt to changing priorities and customer needs

You must be 16 years or age or older

Preferred

Experience in order processing or expediting is a plus

Proficiency in using order management systems is a plus

Company

Domino's

Glassdoor3.5

Domino’s is a purpose-inspired, performance-driven company powered by exceptional people who are committed to feeding the power of possible—one pizza at a time.

Founded in 1960

Ann Arbor, MI, US

10001+ employees

https://biz.dominos.com/

H1B Sponsorship

Domino's has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (43)

2024 (40)

2023 (34)

2022 (53)

2021 (42)

2020 (32)