Aramark Destinations ยท 23 hours ago
Customer Service Representative - Colonial Williamsburg Retail
Williamsburg, VA, US, 23185
Full-time
Onsite
Mid Level
3+ years expAramark Destinations is a company that serves millions of guests every day through food and facilities across the globe. They are seeking a Customer Service Representative to provide exceptional service to customers, handle incoming calls, resolve issues, and ensure compliance with service programs.
Hospitality
Responsibilities
Demonstrates active, personal, daily involvement, visibility, open-mindedness, and professionalism to Support Services, staff, internal and external customers, and suppliers
Maintains required on-site departmental records, reports, and files in accordance with established policies and procedures while obtaining processes and distributing reports in a timely manner
Call and process electronic or telephone orders/requests
Resolve customer service issues promptly and professionally
Check Market Center general email box
Process refunds
Assist with tasks assigned by the Warehouse/Customer Service Manager and Warehouse/Customer Service Supervisor related to warehouse and ecommerce functions
Operate technology, systems, and software such as voicemail systems, copy/scanners, personal computers, and MS Office
Qualification
Required
High School Diploma required
MS Office Experience with proficiency in Excel required
Strong communication skills
Must be able to work independently
Excellent customer service and administrative skills required
Ability to develop and maintain a positive working relationship with others
Detail oriented, ability to multi-task, with strong organizational skills are required
Preferred
3-5 years of work experience preferred
Associates Degree preferred
Company
Aramark Destinations
Aramark Destinations delivers authentic, memorable experiences at national and state parks, specialty hotels, museums, and other destinations across the United States.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Caroline McCulley
Talent Acquisition Partner - Destinations
Company data provided by crunchbase