Zenith Insurance Company (United States) · 1 day ago
IT Business Sys Analyst II
Zenith Insurance Company is seeking an IT Business Systems Analyst II to elicit, analyze, and synthesize information to validate solutions that meet business needs. This role involves working with stakeholders to document requirements, provide solutions to business problems, and ensure the system capabilities align with business needs.
Financial ServicesInsurance
Responsibilities
Utilize established methods and techniques (including basic to intermediate interviewing and questioning, facilitation of requirement elicitation, process modeling, business scenarios, use cases, gap analysis, logical data models, leading and participating in JAD sessions/analysis swarming) used to complete business and system requirements analysis
Analyze business needs and opportunities on business problems to drill into what is needed and why
Ensure that the business and system requirements clearly describe the business need and the system capabilities required to fulfill the business need
Provide options and recommended solutions to business problems
Document business and system requirements that describe the business need and what the system needs to do
Creates/Updates functional user documentation that explains new functionality being released
Analyze and validate where application data is stored by performing basic query on own
Interpret business needs to assist with the development of basic functional design
Test new Features, product enhancements, and bug fixes to ensure the system is working as intended
Create simplistic mock ups
Create detailed communications, documents and presentations
Apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions
Work productively and harmoniously with others on a consistent basis
Respond positively to direction and feedback on performance
Consistently maintain professional and appropriate demeanor
Perform other duties/projects as assigned
Qualification
Required
High School Diploma or equivalent required
Bachelor's Degree or equivalent combination of training/experience required
1+ Years related experience required
Analytical and problem solving skills
Good understanding / demonstration of analysis process and tools
Demonstrates ability to negotiate options, resolve conflicts and influence team members on less complex topics
Good written communication that is in terms consistent with the audience
Demonstrates intermediate presentation skills
Proficiency with MS Office applications
Good written and verbal communication skills
Team player, self-starter, motivated, and multi-task oriented
Ability to prioritize work requirements
Preferred
Experience working within Agile software development model preferred
Insurance and/or financial industry experience preferred, especially experience working with billing, invoicing, payroll reports, and financial audits
Experience with audit software such as Ausum, Insurity and other premium audit software is strongly preferred
Prior experience with SharePoint, Jira, SQL Developer and Visio desired
Benefits
Medical, Dental and Vision Insurance
Flexible Spending Accounts
Paid Parental Leave
Life, AD&D and Disability Insurance
401(k), Employee Share Purchase Plan (ESPP)
Education and Training Reimbursement
Paid Leave: 3 weeks/year Vacation, 2 weeks/year Sick Leave
10 paid Company Holidays, 2 Personal Days, 2 Floating Holidays
Employee Assistance Program (EAP)
Company
Zenith Insurance Company (United States)
Zenith is the premier specialist in workers’ compensation nationally, and a leader in property and casualty insurance for the California agriculture industry.