Crittenton Services · 2 days ago
Community Engagement Administrative Assistant
Fullerton, CA
Full-time
Onsite
Entry Level
1+ years expCrittenton Services is seeking a Community Engagement Administrative Assistant to provide essential administrative and operational support to their Community Engagement department. This role involves managing clerical workflows, coordinating community events, and maintaining updated records for effective department operations.
Health CareNon ProfitSocialWellness
Responsibilities
Serves as the first point of contact for general inquiries from the public, including receiving and directing incoming calls and receiving and forwarding emails to the appropriate personnel
Displays strong interpersonal relationship skills, including high levels of customer service skills to community partners to communicate value, respect, and care to a diverse group of stakeholders
Builds relationships with community members, including community partners, corporate supporters, volunteers, and donors
Maintains updated records in the electronic record-keeping system, Bloomerang, for all community partners. Input, record, and track interactions and updates in the system within 24-72 hours to provide accurate, up-to-date metrics
Coordinates the administrative needs for community events and individual appointments, including room bookings, attendee tracking, material gathering and preparation, information gathering and summary, and post appointment follow-up
Records, organizes, and distributes (in collaboration with the Community Engagement Manager) donated items, ensuring all items are new and appropriate. Maintains detailed documentation and tracking of (from receiving to verification that the clients received) gift cards, including gift card serial numbers and amounts
Prepares documents and mailers for regular community updates, including acknowledgement letters, marketing materials, event updates, agency updates, etc. to agency stakeholders, community partners, donors, etc
Other duties as assigned
Qualification
Required
High School Diploma or equivalent required; Associate's or Bachelor's degree preferred
1-3 years of administrative experience, preferably in a non-profit, healthcare, or social services environment
High proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with database management systems
Exceptional organizational skills and detail-oriented with the ability to manage electronic systems in a timely and efficient manner
Strong prioritization skills and ability to meet deadlines with high levels of accuracy
Knowledge of privacy rights and compliance associated with confidential information
Experience and knowledge of Customer Relationship Management systems, preferably Bloomerang
Must successfully clear DOJ and FBI fingerprint checks
Must be at least 21 years of age
Valid California driver's license and current auto insurance
Preferred
Associate's or Bachelor's degree
Company
Crittenton Services
Crittenton Services is a nonprofit organization that offers behavioral health care, safe shelter, and individualized support to help people.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$0.01MKey Investors
OneCause
2024-02-27Grant· $0.01M
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