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General Dynamics Information Technology · 23 hours ago

Data Linkage Operations Manager

United States

Full-time

Remote

Senior Level

$159K/yr - $215K/yr

7+ years exp

General Dynamics Information Technology is seeking an experienced Data Linkage Operations Manager to lead planning, coordination, and delivery of program-level services for a federal data access and linkage initiative. This role is accountable for ensuring that researchers and studies move through the program in a predictable, compliant, and user-friendly manner, while managing day-to-day operations and stakeholder engagement.

Artificial Intelligence (AI)Cloud ComputingConsultingCyber SecurityInformation Technology

No H1B

U.S. Citizen Only

Responsibilities

Own the opportunity to plan, implement, and operate the services that researchers and studies use to access linked and unlinked data, including intake, DUAs, Privacy Board processes, training, and technical assistance

Ensure that every step of the data access journey is transparent, timely, and aligned with federal requirements and program priorities

Lead implementation and execution for program operations, including study intake, DUAs, workflows, stakeholder engagement, communications, training/technical assistance, and program reporting

Direct day‑to‑day operations, including DUA processing activities, Privacy Board support, stakeholder communications, budgets, training, and technical assistance

Coordinate with enclave, data linkage, and PPRL leadership to align operational processes and timelines so that services support technical delivery and researcher needs

Translate policy, privacy, and governance requirements into practical processes, SOPs, templates, and tools that guide program operations and user interactions

Own dashboards and metrics for intake volumes, DUA and review cycle times, technical assistance and training activity, and user satisfaction, and drive continuous improvement using data‑driven process changes and automation

Manage relationships with program staff, stakeholders, funded studies, research users, and partner organizations, ensuring clear communication, expectation management, and timely issue resolution

Lead, support, and develop program operations staff, including subcontractor management, staffing plans, and rapid onboarding to meet evolving program demands

Plan and execute program‑operations‑related transition activities, including orderly transfer of program materials, SOPs, communications assets, tracking tools, and documentation

Qualification

Data ManagementStakeholder ManagementData Quality ManagementDeliverables ManagementCollaboration

Required

Doctor's degree in a relevant field such as health services research, health policy, health informatics, biomedical sciences, bioinformatics, biostatistics, etc

7+ years managing complex federal research, health data, or program operations initiatives with multiple stakeholders and concurrent workstreams

Demonstrated success leading multi-disciplinary to deliver program objectives on time and within scope

Project and program management skills, including planning, risk management, budgeting, and stakeholder management

Experience with data access, privacy, or governance environments, DUAs, review boards, and federal oversight processes

Proven ability to design, implement, and refine operational processes, workflows, and templates that improve throughput, quality, and user experience

Excellent written and verbal communication skills in English, including status reports, dashboards, briefings, and guidance documents for senior government and technical audiences

Ability to obtain and maintain a Public Trust or higher and authorization to work in the United States

Travel at 10–25% to support on-site collaboration primarily in the DC Metro area

Preferred

11+ years managing complex federal research, health data, or program operations initiatives with multiple stakeholders and concurrent workstreams

Prior experience leading program operations for federal health/research programs, involving data access/sharing, RWD, data linkage, and PPRL

Industry certifications such as PMP, Agile, ITIL, or other credentials

Relevant technical certifications support federal data programs

Familiarity with data lifecycle management, DUAs, governance workflows, and metrics/reporting in federal research settings

Benefits

Comprehensive benefits and wellness packages

401K with company match

Full flex work weeks

Paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave

15 days of paid leave per calendar year

10 paid holidays per year

Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period

Short and long-term disability benefits

Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance

Company

General Dynamics Information Technology

Glassdoor3.9

General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.

Founded in 1999

Falls Church, Virginia, USA

10001+ employees