Apply on Employer Site

Pinnacle Treatment Centers, Inc. · 23 hours ago

Receptionist

Newport News, VA

Part-time

Onsite

Entry Level

1+ years exp

Pinnacle Treatment Centers is a growing leader in addiction treatment services, providing care to over 30,000 patients daily. The Receptionist is responsible for creating a positive patient-centric experience, handling all reception and clerical tasks, and ensuring smooth operations within the facility.

Addiction TreatmentHealth CareHospital

Responsibilities

Welcome visitors / patients by greeting them in person or on the telephone; answering or referring inquiries

Responsible for cash collection and daily balancing

Responsible for all clerical functions, including typing, filing, mail/correspondence flow, electronic organization of files, etc

Responsible for daily phone coverage functions

Comply with all policies and applicable procedures

Maintain security by following procedures, monitoring logbook, checking in visitors, etc

Coordinate appointments for patients

Communicate all relevant information to supervisory team regarding patients and the facility

Manage accounts receivable/accounts payable/ deposits

Maintain safe and clean reception area by complying with policies, procedures, and regulations

Process intakes, assist guest doing, upload documents in HER/EMR, coordinate with billing for private insurance

Attend team meetings and complete all training courses timely as required

Other duties as assigned

Qualification

Customer serviceOffice experienceMedical field experienceClerical functionsCommunication skills

Required

HS diploma/ GED or verifiable work experience in lieu of education

One (1) year of experience in an office setting; experience in the medical field a plus

Must possess a current and valid driver's license in state of employment. This role may be required to drive for company business. Localized travel up to 10% may be required