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Meta · 1 day ago

Quality Measurement Specialist - North America

Austin, TX

Full-time

Onsite

New Grad, Entry Level

$36.54/hr - $43.27/hr

Meta is a technology company focused on improving product health and user experience. As a Quality Measurement Specialist, you will review content to ensure compliance with policies, collaborate with teams to influence policy development, and provide insights to enhance operational performance.

Computer Software

Comp. & Benefits

Responsibilities

Perform expert review of content and ads on Meta’s platforms against ensuring compliance with our community standards and advertiser policies

Gather and deliver market specific insights on Meta’s platforms, developing tailored recommendations to improve Meta’s Integrity outcomes

Communicate market specific insights to cross-functional partners to collaborate and improve our policies, processes and tools

This role may involve exposure to potentially graphic and/or objectionable content including but not limited to graphic images, videos, audio and writings, offensive or derogatory language, and other potential objectionable material, i.e. child exploitation, graphic violence, self-injury, animal abuse, and other content which may be considered offensive or disturbing

Partner with vendor operations to ensure that feedback is being shared with relevant teams and proactively track the impact and success of remediation plans

Develop and share subject matter expertise across areas of safety abuse and/or account support at global level

Contribute to projects that increase the effectiveness and efficiency of the Quality Expert Review team

Qualification

Qualitative analysisQuantitative analysisData-driven decision makingKPI managementQuality assuranceProcess optimizationSQLAnalytical skillsEffective communicationCollaboration skillsProblem-solving skillsGrowth mindset