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Mission Loans, LLC · 1 day ago

Mortgage Loan Officer

United States

Full-time

Remote

Entry, Mid Level

$120K/yr - $200K/yr

2+ years exp

Mission Loans, LLC is a customer-centric company focused on transforming the home lending experience. They are seeking experienced mortgage professionals to deliver exceptional customer service by assessing financial situations, selecting suitable loan products, and guiding customers through the mortgage loan process.

FinanceFinancial ServicesProfessional Services

Responsibilities

Deliver a best-in-class customer experience to all customers

Contact customers through inbound and outbound calls via company provided leads and marketing resources

Assess customer needs and financial situation and structure loan offers to help guide the customer to select the best loan product for them

Accurately input borrower information for a complete loan application and continue to maintain an accurate borrower profile within the CRM &/or LOS throughout the loan transaction

Collect borrower qualification documentation and review to verify that supporting documentation matches the application to ensure a complete loan submission to processing

Communicate clearly, frequently and effectively with borrowers to seamlessly guide them through the loan process

Partner with customer relationship managers to resolve problems, qualification issues or conditions throughout production and fulfillment process

Operate with a goal to meet and exceed customer expectations

Operate in a manner that promotes loan quality and compliance with lending laws

Maintain loan production and quality performance at or above required goals

Qualification

Licensed Loan OriginatorSales experienceLoan structuringLoan programsMicrosoft OfficeEmpowerPhone skillsBilingual in SpanishCommunication skillsProblem solving skillsTime management skills

Required

Licensed Loan Originator compliant with NMLS SAFE Act and actively hold 3 or more licenses

2-3 years of sales experience in high volume call center

Ability to correctly and accurately structure and price loans

Extensive knowledge in the following loan programs/products: conventional, FHA, VA, refinance and purchase (a plus - Jumbo, Non-QM)

Basic proficiency in Microsoft Office products (Excel, Word)

Preferred

Experience with Empower, a plus

Bilingual (read, write, speak) in Spanish, a plus

Company

Mission Loans, LLC

Whether you’ve been dreaming of buying your first home with your young family or of diversifying your investment portfolio with real estate, you’re in the right place.

Irvine, California, USA

51-200 employees