Fooda · 1 day ago
Program Manager
Cheyenne, WY
Full-time
Onsite
Mid, Senior Level
4+ years expFooda is a company that has transformed workplace dining by bringing local restaurant culture inside offices. The Program Manager will be responsible for managing strategic client partnerships, ensuring operational success, and driving account growth through data-driven decision-making and collaboration.
ConsumerConsumer SoftwareEnterprise SoftwareFood and BeverageRestaurants
No H1B
Responsibilities
Own the operational performance of your portfolio of locations
Serve as the primary day-to-day contact for client needs, ensuring proactive communication, timely execution, and high satisfaction
Coordinate, prepare, and organize Quarterly Business Reviews working closely with internal and external stakeholders to ensure alignment, share insights, and support long-term goals
Analyze and track key operational and usage metrics to identify trends, risks, and growth opportunities; use data to make informed decisions and present strategic recommendations
Identify, support, and coordinate upsell and expansion opportunities within the client’s portfolio
Collaborate cross-functionally with Sales, Restaurant Partnerships, and Market Operations to meet and exceed client expectations
Manage hiring, training, and day-to-day oversight of any dedicated onsite support staff required at portfolio locations, ensuring consistent performance and alignment with Fooda standards
Develop and improve processes that scale while achieving operational success
Monitor and manage account-level financial health, including receivables and payables, and resolve issues promptly
Available to work ONSITE daily, Monday-Friday, between 9:00 am-5:00, 40 hours/week
Qualification
Required
4–6 years of experience in account management, operations, or multi-location client support ideally in a service, hospitality, or tech-enabled environment
Proactive relationship builder who anticipates client needs and brings strategic value without waiting to be asked
Highly data-driven, capable of pulling insights from usage reports, KPIs, and dashboards to inform operational decisions and account strategy
Organized and detail-oriented, with proven ability to manage multiple locations, priorities, and timelines at once
Experience hiring, training, and managing staff, with a leadership style that's supportive, clear, and accountability-driven
Strong communicator who can coordinate stakeholders, contribute to executive-facing meetings, and guide teams through change
Natural collaborator who thrives in cross-functional environments and understands how to get things done through influence and teamwork
Comfortable in Excel and internal tools, and uses data to solve problems and drive improvements
Available to work ONSITE daily, Monday-Friday, between 9:00 am-5:00, 40 hours/week
Must be authorized to work in the United States on a full-time basis
Benefits
Comprehensive health, dental and vision plans
401k retirement plan with company match
Paid maternity and parental leave benefits
Flexible spending accounts
Company issued laptop
Daily subsidized lunch program (ours!)
Company
Fooda
Fooda is a food technology platform that connects restaurants to people while at work.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$45.26MKey Investors
Valor Equity PartnersLightbank
2025-08-14Series Unknown· $1.28M
2023-11-15Series C· $7.75M
2020-01-31Series Unknown
Leadership Team
Orazio Buzza
Founder & CEO
Recent News
500 global
2026-01-07
500 global
2026-01-07
2025-10-22
Company data provided by crunchbase