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Five Star Breaktime Solutions · 23 hours ago

Director of Marketing (Ops & Retail) - (TN, Chattanooga)

Chattanooga, TN

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

Five Star Breaktime Solutions is a leading provider of on-site food service, specializing in vending machines, micro-markets, and unattended retail. We are seeking a Director of Marketing (Ops & Retail) to lead the execution of strategies that enhance customer engagement, drive revenue growth, and strengthen brand perception.

Food and BeverageManufacturing

Responsibilities

Partner with the VP of Marketing and the leadership team to design and execute annual marketing plans

Collaborate with the (Sr.) Director, Brand & Design, to align and implement retail marketing strategies

Work with Category Management to design promotions and consumer engagement strategies that drive same-store sales growth

Oversee execution of retail promotions across digital signage, touchscreen POS devices, programmatic advertising, and merchandising

Lead growth initiatives for the Five Star retail mobile app, including UI/UX improvements, adoption campaigns, and engagement programs

Develop and manage retail loyalty program strategies, including structure, segmentation, and supplier partnerships

Direct and manage projects that support client retention and improved customer experience

Manage project planning, timelines, and resources to ensure timely and effective delivery

Other duties, responsibilities, and projects as assigned

Qualification

Marketing strategyRetail marketingProject managementMicrosoft Office SuiteCustomer service orientationCommunication skillsOrganizational skillsProblem-solving skillsTeam leadership

Required

Bachelor's degree required (Business, Marketing, or related field)

Minimum 5 years of professional marketing experience

Minimum 3 years of supervisory or management experience

Proficiency in Microsoft Office Suite (SharePoint, PowerPoint, Excel)

Strong communication, organizational, and problem-solving skills

Demonstrated experience in training, mentoring, and leading teams

Ability to manage multiple projects simultaneously and meet deadlines

Strong listening and customer service orientation

High levels of initiative, persistence, and self-direction

Ability to pass a background check and drug screening

Preferred

Master's degree preferred (not required)

Experience in the convenience services or retail industry is preferred

Benefits

Comprehensive medical, dental, and vision insurance plans.

Voluntary HSA, FSA, life insurance, and disability coverage.

401(k) retirement savings plan with company match.

Paid time off and holidays, with additional PTO earned through years of service.

Subsidized food, beverages, and snacks from breakroom markets.

Free on-site parking.

Company

Five Star Breaktime Solutions

Five Star Breaktime Solutions, headquartered in Chattanooga, TN, is the Southeast’s premier on-site food and beverage solution provider to employers and other commercial, institutional, and educational locations.

Founded in 1993

Chattanooga, Tennessee, USA

1001-5000 employees