Representative, Accounts Receivable jobs in United States
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Resorts World Las Vegas · 1 day ago

Representative, Accounts Receivable

Resorts World Las Vegas is seeking a Representative for their Accounts Receivable team, responsible for various functions including collections, billing, and customer service. This role involves direct communication with guests and credit card processors to resolve disputes and ensure accurate documentation of client accounts.

HospitalityHotelLocation Based ServicesTravelVacation Rental
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Responsibilities

Communicate directly with guest and credit card processors in order to resolve disputes
Prepare and send email and/or upload general billing to guests and wholesalers
Pursue collections of past due accounts
Process travel agent commissions in preparation for payment to travel agents (TA)
Research and respond to customer/guest inquiries
Help rectify any billing disputes between internal departments and guests
Maintain up to date information and comments on all client accounts. Ensure documentation is accurate, thorough, and focused on detail
Process and allocate credit card charges/refunds for guest inquires disputes and skips
Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc
Other duties as assigned

Qualification

Microsoft ApplicationsCustomer ServiceAccounts Receivable ExperienceOracle DatabaseEnglish CommunicationPolished Appearance

Required

Ability to work varied shifts, including holidays
Working knowledge of Microsoft Applications (example Word, Excel)
Ability to effectively communicate in English
Polished appearance and demeanor
Excellent customer service skills
Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures
At least 21 years of age
High School Diploma or equivalent
Minimum of 6 months accounts receivable experience in a similar or related field
Proof of eligibility to work in the United States

Preferred

Working knowledge of Oracle database
Previous experience working in a large, luxury resort setting

Company

Resorts World Las Vegas

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Resorts World Las Vegas is a resort, mall, and casino on the Las Vegas Strip in Winchester, Nevada, United States.

Funding

Current Stage
Late Stage

Leadership Team

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Lou Dorn
Chief Legal Officer and Corporate Secretary
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Company data provided by crunchbase