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Women In Need, Inc. (Win) · 1 day ago

Program Director - Transitional Housing (Brooklyn, 11234)

New York, NY

Full-time

Onsite

Lead/Staff, Director/Executive

$90K/yr - $90K/yr

5+ years exp

Women In Need, Inc. (Win) is dedicated to supporting families with children through transitional housing programs. The Program Director is responsible for the day-to-day management of a transitional family residence, ensuring compliance with relevant guidelines and providing leadership to a multi-disciplinary team.

CharityHomeless ShelterNon Profit

Responsibilities

Supervise the program’s multi-disciplinary team, which will include Social Service Supervisors, Housing Coordinators, Case Managers, and Administrative Assistants

Coordinate services provided by Employment Specialists, Child Care staff, and Recreation staff to ensure an integrated service plan to address the needs of each shelter resident and the primary goals of the transitional housing program

Provide coaching, training, and staff development to all staff in accordance with Win’s policies and procedures

Ensure new staff orientation is provided so that they become quickly familiar with program procedures and goals

Ensure that Win’s Human Capital Department is consulted for all staff performance concerns

Champion and model the use of Evidence Based Practices (EBP), Trauma Informed Care (TIC) and Motivational Interviewing (MI)

Model the use of EBP for staff and peers

Monitor the Client Assistance and Rehousing Enterprise System (CARES) database along with the Social Service Supervisor for timely documentation

Train and support staff in their use of EBP with clients and use EBP to meet and exceed program goals

Ensure that all staff receive timely and quality performance evaluations in accordance with Win’s personnel policies and procedures

Establish linkages with appropriate community agencies for services required by shelter residents, to include medical, mental health, substance abuse, child welfare and other stakeholders working with Win clients

Monitor the program’s effectiveness in reaching the goals of permanent housing, securing clients’ employment and establishing family stability

Analyze, develop and implement procedures and policies to ensure quality service provision

Assure a safe and healthy environment by participating in the overall security and maintenance of the program in accordance with regulatory guidelines and Win policies

Co-authorize purchase orders and ensure that all expenditures are being made in compliance with Win’s procurement policies and procedures

Manage the program’s petty cash and program metro cards to ensure compliance with Win’s policies

Participate in local community organizations and attend Community Board meetings in the shelter’s district and serve as a liaison with members of the community

Represent the agency at meetings, conferences and public hearings to gain and share information relevant to the program’s operation

Establish a Community Advisory Board comprised of staff, transitional housing residents, and community members including NYPD and local representatives to meet on a quarterly basis

Participate in staff interviewing and hiring process

Perform other related duties as needed

Qualification

MPHMSWMASupervisory experienceEvidence Based PracticesMotivational InterviewingTrauma Informed CareBudget managementOrganizational skillsCustomer serviceCARESComputer skillsBilingual - English/SpanishCommunication skills

Required

Commitment to Win's mission, vision, and values

MPH, MSW, or MA in Health/ Social Services is required

Minimum of five (5) years of experience in the human services sector, which includes three (3) years in a supervisory role with responsibilities for managing budgets and staff

Familiarity with EBP, MI and TIC

Able to manage boundary setting and cultural reflexivity

Able to provide outstanding customer service to clients and other stakeholders

Able to maintain composure in stressful situations

Excellent organizational and communication skills, written and verbal

Must be able to interact effectively with the all clients and staff in the residence

Knowledge of CARES a plus

Solid computer skills, knowledge of MS Office and Outlook a plus

Must be willing and able to be on call 24 hours a day, 7 days a week