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Jackson Health System · 2 days ago

Network Specialist 1

Miami, FL

Full-time

Onsite

Entry Level

1+ years exp

Jackson Memorial Hospital is the flagship hospital for Jackson Health System, recognized for its medical excellence and community care. The Network Specialist 1 is responsible for the documentation, analysis, testing, installation, configuration, maintenance, and monitoring of the enterprise computing environment, ensuring service improvement and technical expertise in Windows computing.

Health CareHospital

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Provides analysis, diagnosis, installation, setup, configuration, testing, maintenance, monitoring, and resolution of complex computing environment including hands on operations of hardware, software and applications for Jackson Health System including all remote sites

Logs and tracks requests for assistance related to JHS supported systems; gathers and logs appropriate demographic data related to each request

Receives and processes all IT requests from all Jackson Health System end-user departments

Provides documentation, inventory and asset management, audits, issue tracking within the work order management system, change management, security and back-ups as outlined by management

Record, track, and document the problem-solving process, including all successful and unsuccessful decisions made and actions taken until final resolution

Creates root cause analysis and assists in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring desktop operations

Collaborates with LAN and Network Engineers to ensure efficient operation, stability, and security of the JHS computing environment

Communicates application problems and issues to key stakeholders, including management, development and engineering teams, and end users

Maintains, customizes and enhances any software used by Customer Services to provide service

Participates in quality improvement activities to ensure continuous improvement of services provided

Provides guidance and/or instruction to end-users

Performs all other related job duties as assigned

Qualification

Windows computing environmentApplication software deploymentPolicy-based security managementAsset managementRoot cause analysisDocumentationTechnical expertiseCommunication skillsCritical thinkingOrganizational skills

Required

Generally, requires 1 to 3 years of related experience

High school diploma is required

Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines

Ability to communicate effectively in both oral and written form

Ability to handle difficult and stressful situations with critical thinking and professional composure

Ability to understand and follow instructions

Ability to exercise sound and independent judgment

Knowledge and skill in use of job appropriate technology and software applications

Active license or certification is required as needed, based on the job or specialty

Company

Jackson Health System

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Jackson Health System is a nonprofit academic medical system offering world-class care to any person who walks through its doors.

Founded in 1918

North Miami Beach, Florida, USA

10001+ employees

https://jacksonhealth.org/

H1B Sponsorship

Jackson Health System has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2020 (23)