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Abbott · 1 day ago

Senior Account Manager

United States

Full-time

Remote

Senior Level

$78K/yr - $156K/yr

5+ years exp

Abbott is a global healthcare leader that helps people live more fully at all stages of life. They are seeking a Senior Account Manager for their Toxicology Business Unit to develop and maintain relationships with customers and ensure their needs are met while achieving revenue growth.

BiotechnologyEmergency MedicineGeneticsHealth CareHealth DiagnosticsManufacturingMedicalMedical DeviceNutritionPharmaceutical

Responsibilities

Drive the development of potential customers from cold calling, initial contact, closing business, contract negotiation/execution and on-going account management

Manage relationships with assigned accounts as the primary contact

Ensure customer satisfaction. Manage expectations and deliverables between customers, applications, and technical consulting staff

Coordinate and execute a plan for the increased use of the company’s line of products in the market by performing sales analysis and customer business reviews

Present contracts for reagents, capital equipment and service. Interface with Sales Administration to ensure accurate and timely responses

Effective utilization of Salesforce. Com, and PowerBI for the documentation of sales activities and recording of opportunity, risks and other territory reporting requirements

Represent the company at professional meetings, trade shows, conferences, exhibits and promotional events as outlined by management

Develop sales plans to increase revenue from new and assigned accounts to achieve revenue growth and gross margin objectives

Follow pricing guidelines to gain profitable business

Carry out duties in compliance with established business policies

Demonstrate commitment to following company policies to include, Office of Ethics and Compliance Quality, Regulatory and others

Responsible for exhibiting professional behavior with both internal/external business associates that reflects positively on the company and is consistent with the company’s policies and practices

Perform other duties & projects as assigned

Qualification

Sales ManagementAccount ManagementCRM ExperienceBusiness DevelopmentCommunication SkillsSelf-starterPresentation SkillsTime ManagementProblem SolvingTeam Collaboration

Required

Bachelor's Degree (preferably in Business or Scientific field) or equivalent combination of education and experience

5+ years of related Account Executive or Sales Management experience

Salesforce or other CRM experience

Willingness to travel up to 75%

Experience growing new business through existing accounts and acquiring new accounts

Needs to be a self-starter able to grasp knowledge through mentorship and shadowing

Must be able to work independently, manage multiple tasks efficiently and handle difficult situations in professional manner

Excellent presentation, oral and written communication skills, computer skills with MS Office applications, including Power Point and Excel

Experience with Customer Relationship Management (CRM) Software

Preferred

3+ years of related Account Executive or Sales Management experience in medical devices, diagnostics or laboratory services

Additional training in laboratory services, laboratory product sales, and the diagnostic industry

Knowledge of the substance abuse or toxicology market

Proven track record of successfully managing clients and/or accounts on long term basis

Demonstrated ability to recognize and capitalize on opportunities within existing customers

Excellent written and verbal communication skills

Benefits

Free medical coverage for employees via the Health Investment Plan (HIP) PPO

An excellent retirement savings plan with high employer contribution

Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.