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Concentrix · 23 hours ago

Sales Representative

USA Nashville - 621 Mainstream Drive

Full-time

Onsite

Entry Level

$16.35/hr - $18.56/hr

1+ years exp

Concentrix is a forward-thinking global organization that nurtures a true people-first, inclusive culture. They are seeking a Sales Development Representative responsible for demonstrating the value of products or services through customer engagement and selling or renewing contracts.

Customer ServiceInformation TechnologyOutsourcingSalesUX Design

Responsibilities

Call potential clients and develop leads for our sales closing teams

Manage a high volume of cold and warm customer engagements via phone with a focus on meeting customer needs

Provide accurate weekly, monthly, and quarterly sales forecasts

Maintain a mastery of product knowledge and technical understanding of services to assess customer requirements

Assist customers in resolving concerns/roadblocks that may prohibit product satisfaction or usage

Maintain customers and prospects within our Customer Relationship Management system (CRM) to ensure all relevant data is captured and kept up to date

Find opportunities to upsell our client's product and always deliver expert customer experiences

Deliver expert customer experiences…with a smile

Qualification

Sales experienceCRM proficiencyHigh-volume callingAuto-dialer experienceMS Office knowledgeEagerness to learnCustomer engagementAdaptable attitudeFast-paced multi-tasking

Required

Ability to commute to and work in our Nashville, TN office

1+ years' experience working in a sales or customer service capacity, preferably in a corporate office setting

Experience using an auto-dialer, and willing to be on the phone 70% of your work day

Prior success in achieving personal and team sales quota/goals

Experience in high-volume calling and learning new technologies

Having a coachable and adaptable attitude with excellent knowledge of MS Office programs

Experience working with Salesforce.com or similar CRM

An aptitude to cross-utilize many different software systems and use them effectively on a daily basis

Must reside in the United States and have a valid U.S. address for residence

Proficiency in fast-paced multi-tasking

Eagerness to learn new technologies

Must reside in the United States and have a valid U.S. address for residence

Benefits

Medical, dental, and vision insurance

Comprehensive employee assistance program (EAP)

401(k) retirement plan

Paid time off and holidays

Paid training days

DailyPay enrollment option to access pay "early," when you want it

Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more

Health and wellness programs with trained partners to help promote a healthy you

Mentorship programs that support your rewarding career journey

A modern, state-of-the-art office setting with advanced technologies and a great team

Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support

Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more