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Kansas City Public Schools · 1 day ago

Assistant Director of Technology Enterprise OPS

Kansas City, MO

Full-time

Onsite

Director/Executive

$74K/yr - $74K/yr

6+ years exp

Kansas City Public Schools is seeking an Assistant Director of Technology for Enterprise Operations to lead their Enterprise Operations team within the Information Technology Department. This role involves overseeing technology support, implementing district technology plans, and ensuring effective communication and collaboration among team members and other departments.

EducationHigher EducationKnowledge ManagementPrimary EducationSecondary Education

H1B Sponsor Likely

Responsibilities

Serves as an active participant in the Department of Technology Leadership Team and contributes to the strategy, vision and direction of the department

Ensures District and department mission, vision, strategy and plans are communicated to and understood by all members of the Technology Support team

Implements District technology plans, policies and procedures as it affects technology enterprise operations-related support

Defines the strategy of the Enterprise Operations team and ensures the outcomes are aligned to the strategic objectives of the department and district

Directs, establishes, plans and implements policies and procedures to support the District’s technology enterprise operations and services

Works with the Department of Technology Leadership team to ensure identified needs and process improvements are considered and/or implemented

Works in partnership with other department leaders to obtain and commit necessary resources at the appropriate time, level, and expertise to support district and departmental programs

Oversees the leadership of the Technology Enterprise Operations Team responsible for providing all enterprise applications, systems, network, and data services for all end-user technology throughout the district

Leads, directs and manages the daily operations of the Enterprise Operations team to ensure all work is completed on time, within budget, and to customer requirements

Leads and supervises the staff in the Enterprise Operations team

Evaluates assigned staff members; plans and delegates work; provides for training and guidance to employees

Leads, facilitates and coordinates interaction between Enterprise Operations team staff and other technology teams

Ensures excellent communication and follow through from all Enterprise Operations team staff

Mentors and coaches staff to ensure job expectations are met

Ensures continual development of the Enterprise Operations team and individuals occurs for staff to achieve highest potential

Ensures availability and stability of all network components, systems, data systems and enterprise applications

Effectively plans and coordinates large-scale system migrations, enterprise applications projects, network projects, data systems projects, and all backend upgrades/new installations

Utilize appropriate project management tools, processes and procedures when leading projects

Responsible for the overall accuracy and submission of state require reporting

Responsible for planning, coordinating, leading and completing projects

Sets deadlines, assigns responsibilities, and monitors and summarizes progress of projects

Builds and maintains working relationships with team members, vendors, and other departments involved in projects

Manages the processing and response to incidents, requests and problems, communicating information with end users as appropriate

Ensures rapid and responsible attention to incidents, requests and problems

Uses feedback from customers to improve enterprise operation services

Reviews aspects/areas for improvement with own practice/processes, and those within the assigned area of responsibility and implements process improvements accordingly

Creates and directs the creation of technical documentation, preparation and distribution

Maintains excellent communication and collaboration with all stakeholders

Communicate effectively with district staff and students regarding maintenance of technology

Communicates regularly with users, creates/conducts surveys and other methods of feedback to monitor effectiveness of support

Conduct training as necessary for district staff in the proper use of technology equipment and applications

Oversees research, evaluation and implementation of new technologies

Research and implement preventative maintenance procedures for district technology services

Maintains current knowledge of technology software and hardware

Attend training as required by administration

Other duties as assigned

Qualification

Enterprise operations leadershipProject managementTechnology focus degreeTechnical documentationSupervisory experience

Required

At least three (3) years of supervisory experience

At least six (6) years of increasingly responsible experience in leading enterprise operations

Bachelor's Degree with a technology focus or business administration

Preferred

3 plus years of supervisory experience

6 plus years of increasingly responsible experience in leading enterprise operations

Masters or above in

Benefits

Health and Dental Insurance are provided.

KCPS Defined Benefit Pension plan – mandatory 9% contribution is required from employee and matched by KCPS;

Voluntary retirement savings plans are also available.

Company

Kansas City Public Schools

Kansas City Public Schools is an educational institution & a school that manages primary/secondary education for students.

Founded in 1867

Kansas City, Missouri, USA

1001-5000 employees

https://www.kcpublicschools.org/

H1B Sponsorship

Kansas City Public Schools has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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2025 (12)

2024 (4)

2023 (8)

2022 (12)

2021 (4)