Comcast · 1 day ago
Client Service Executive
Philadelphia, PA
Full-time
Onsite
Senior Level
5+ years expComcast is the nation's largest technology provider to small businesses and a leading service provider to the Enterprise market. The Client Service Executive is responsible for managing technical programs, ensuring they are within scope, budget, and schedule while coordinating cross-functional teams. This role involves planning, development, and delivery of new technical programs, requiring strong communication and problem-solving skills.
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Responsibilities
Understands the scope of technical programs as defined by the product and business requirements and the budget process. Actively participates in the key planning of program milestones drives alignment to these milestones. Uses specific knowledge about one or more technical areas to research, plan, communicate and achieve objectives through program/project team
Works to identify and obtain participation from required cross-functional core team members, including matrixed project managers. Oversees the team as they plan, track and execute project plans from start to completion
Creates program plans and program record. Works with the core team and senior staff member(s) to identify and schedule all the work required to fulfill program scope, including identification and management of critical path tasks
Assists in the development of key goals, objectives and success criteria for the program. Ensures clear communication and alignment with stakeholder and delivery teams
Recommends changes to improve the engineering process and to alleviate process inaccuracy and duplication
Supports the budget and resource forecasting exercises
Identifies and analyzes risks and issues while providing resolutions to a diverse range of complex problems
Tracks and manages the program schedule and task details included in the technical program plan. Analyzes the actual performance against the plan and makes adjustments consistent with plan objectives. Works with team to assist in action item resolution and track completion. Ensures program milestones are accomplished and ensures overall timelines are met. Documents all major plan changes in scope, approach and date delivery. Determines and develops approach to solutions
Communicates updates on major milestones and keeps all stakeholders informed of progress and issues. Works with senior staff members to manage proposed changes to program parameters and ensures appropriate processes and communications are followed. Works under normal supervision. Follows established directions
Monitors and ensures quality of program deliverables. Works with core team and key field resources to develop and monitor deployment schedule, strategies and tools to support the implementation of programs in the field through trials and controlled customer deployments
Delivers on commitments while demonstrating a high level of integrity and respect for all teammates and stakeholders
Consistent exercise of independent and collaborative judgment and discretion in matters of significance
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
Other duties and responsibilities as assigned
Qualification
Required
Bachelor's Degree
5-7 Years of Relevant Work Experience
Customer Experience (CX)
Technical Program Management
Group Problem Solving
Troubleshooting
Analytical Thinking
Communication
Benefits
Commission under the terms of an applicable plan
Bonus
Best-in-class Benefits
Company
Comcast
Comcast is a media and technology company that provides broadband internet, mobile services, and entertainment platforms. It is a sub-organization of SkyShowtime.
10001+ employees
H1B Sponsorship
Comcast has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (705)
2024 (561)
2023 (624)
2022 (750)
2021 (588)
2020 (583)
Funding
Current Stage
Public CompanyTotal Funding
$4.92BKey Investors
California Public Utilities CommissionMassachussetts Broadband InstituteMaine Connectivity Authority
2025-11-13Grant· $3.2M
2024-07-02Grant· $2.69M
2023-04-24Grant· $0.28M
Leadership Team
Neil Smit
President and Chief Executive Officer
Candy Lawson
SVP, Chief Compliance Officer and Senior Deputy General Counsel
Recent News
2026-01-07
2026-01-07
2026-01-07
Company data provided by crunchbase