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State of Florida · 1 week ago

RECORDS TECHNICIAN OPS - 60933329

Orlando, FL

Full-time

Onsite

New Grad, Entry Level

$35K/yr - $35K/yr

The State of Florida is seeking a Records Technician OPS to join the Children and Families agency. This role involves receiving, reviewing, and assigning abuse reports from the Florida Abuse Hotline, as well as providing clerical support for a Family Safety Unit.

Government Administration

Responsibilities

Receiving, reviewing and assigning all abuse reports received from the Florida Abuse Hotline

Following up with the appropriate supervisory personnel to ensure they are aware of the pending investigation and staff assignment

Ensuring the Child Safety Risk Assessment is completed within the prescribed timeframes

Printing and reviewing all abuse reports received from the Hotline and OTI requests called in from other counties

Coordinating with the Florida Abuse Hotline Information system (FAHIS), Child Information System (CIS) and Florida Safe Families Network (FSFN)

Reviewing appropriate databases for the previous or open investigations and child family involvement with other family safety programs

Providing clerical support for a multi-function Family Safety Unit

Preparing intake case records for Child Protective Investigator for cases received over the Child Abuse Hotline

Processing closed case files, answering phones, providing coverage to process Intake report, receptionist coverage, processing closure letters, conducting diligent searches, archiving case files and other support staff related duties