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TeamSnap · 1 day ago

Account Manager

United States

Full-time

Remote

New Grad, Entry, Mid Level

$65K/yr - $65K/yr

0+ years exp

TeamSnap is a sports and communication platform dedicated to enhancing youth sports experiences. They are seeking an Account Manager to establish strong relationships with Sports Organization customers, focusing on retention, growth through subscription upgrades, and product upsells.

ConsumerMobileSports

Growth Opportunities

No H1B

Responsibilities

You’ll manage a portfolio of accounts and be responsible for establishing strong relationships and hitting retention and upsell goals

You’ll be running a variety of engagement campaigns into your portfolio of accounts to identify challenges, educate customers, and create growth opportunities

You’ll run demos of TeamSnap platform to show the value of new products or add-ons

You'll follow up with accounts that request more information on new products and/or join webinars to create new opportunities

You’ll use data analysis to assemble account plans, evaluate your business, drive the strategy, and communicate the results

You’ll drive a value-based sales process, uncovering customer needs through deep discovery and customized demonstrations of the specific capabilities of the product and/or processes that will solve the customer's needs

You’ll optimize your sales toolkit to produce the best possible full sales cycle conversion rate & close ratio

Qualification

B2B relationship managementSalesforceCustomer Success ManagementSaaS experienceData analysisConsultative sales approachCold callingBusiness acumenCollaborationCustomer focused

Required

Minimum 0-3 years in Customer Success Relationship Management or Account Management, preferably in a SaaS environment

Proven track record of hitting sales quotas

Ability to travel occasionally, including but not limited to our annual company meeting, periodic sales team meetings throughout the year, potential trade shows, and potential client visits

Strong B2B relationship management skills

Consultative sales approach

Motivated - You get excited about exceeding business sales goals

Strong Business Acumen - You understand our customers goals and operations and how TeamSnap can add value to their organizations

Resilient - A hunter mentality who doesn't get upset easily with the word 'no'. Experience with cold calling is a big plus

Resourceful - You're not afraid to take initiative but also ask for guidance when needed

Customer Focused - You have compassion and care for the customer experience

Collaborative - You believe in 'we' before 'I' and love to celebrate wins together