Blush · 1 week ago
Client Account Specialist
West Hollywood, CA
Full-time
Hybrid
Entry, Mid Level
$20/hr - $20/hr
2+ years expBlush is a fast-growing, high-end matchmaking company seeking an exceptional Client Account Specialist to join their boutique matchmaking service. In this role, you will manage ongoing relationships with high-net-worth clients, ensuring every interaction reflects Blush’s luxury standard while navigating complex emotional dynamics.
AppsDatingMobile Apps
Responsibilities
Serve as a point of contact for high-net-worth clients, building deep rapport and supporting their matchmaking journey
Assess client needs, preferences, and goals to create a successful matchmaking membership
Lead sensitive conversations with confidence, compassion, and clarity—including navigating client disappointment or managing conflict with diplomacy
Provide constructive feedback to both clients and matches to improve outcomes and ensure continued alignment
Make timely, smart decisions in fast-paced or emotionally complex situations
Maintain exceptional attention to detail in all aspects of client communication and documentation
Collaborate with the internal team to continually refine matchmaking strategies and improve client satisfaction
Operate with discretion, integrity, and the utmost professionalism in all interactions
Thrive in a dynamic, fast-moving environment—this is not a 9-to-5 role and requires a true self-starter mindset
Qualification
Required
Exceptional verbal and written communication skills with an ability to adapt your tone, style, and approach to a wide range of personalities
High emotional intelligence and interpersonal insight—you intuitively “read the room” and respond accordingly
Conflict resolution and de-escalation skills, with the ability to stay grounded, solution-focused, and diplomatic in challenging or emotional situations
Confidence in giving and receiving feedback—you can deliver constructive insights with warmth and clarity, and grow from feedback yourself
Strong decision-making ability under pressure—you think clearly, act quickly, and take responsibility
A client-first mentality with a commitment to excellence, trust, and long-term relationships
2-3 years of relevant experience in high-touch client services, recruiting, luxury hospitality, counseling, or similar relationship-focused fields
Preferred
No prior matchmaking experience is required
Company
Blush
Blush is a dating app that transforms online connections with community events, virtual courting, and bonding over shared local favorites.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$7M2024-02-06Seed· $7M
Company data provided by crunchbase