Moses/Weitzman Health System ยท 23 hours ago
Bilingual Travel Research Coordinator
Moses/Weitzman Health System is a global leader in addressing challenges faced by organizations caring for underserved populations. The Bilingual Travel Research Coordinator will be part of the Patient Engagement Team, focusing on outreach and engagement activities to enroll and retain participants in the 'All of Us' research program.
EducationHospitalNon Profit
Responsibilities
Utilize effective outreach, engagement and recruitment methods to drive enrollment and retention rates
Print and distribute outreach and recruitment postcards and mailers and process the responses
Identify, engage and screen patients for eligibility and enroll them in the All of Us research program and any ancillary studies
Provide patients with a thorough overview of the All of Us research program, or ancillary study and answer all questions
Use the Teach Back Method to assess patients' understanding of the All of Us research program, or ancillary study
Use of Motivational Interviewing to build rapport with prospective/current patients
Obtain informed consent for IRB approved protocols
Administer surveys and record data
Use data to assess effectiveness and outcome of outreach and engagement strategies
Perform basic biometrics (e.g. waist circumference, weight, height, heart rate and blood pressure)
Assist patients with biospecimen collections and processing
Schedule appointments for patients to complete All of Us research program enrollment and retention activities
Conduct phone and in person outreach and engagement activities on a daily basis, with occasional outreach through email or mailings, to inform patients of study activities and schedule patients to complete activities
Raise awareness among patients and the local community about the All of Us research program through various mechanism that include but not limited to attendance in community events, waiting room outreach, educational sessions, distribution of customized marketing products
Qualification
Required
Associates degree or related healthcare certifications (i.e. phlebotomy certification) or 3+ years of relevant work experience
Bilingual, oral and written (Spanish/English)
Excellent communication skills
Ability to problem solve, maintain priority and focus on assigned tasks
Attention to detail and documentation
Ability to follow procedures and protocols consistently
Flexibility in work schedule and willing to travel throughout CT
Intermediate level proficiency in Microsoft office and internet related applications
Familiar with standard concepts, practices and procedures related to public health research
Knowledge of participatory research and working with community
Adaptability to change
Excellent oral and written skills are required
Current driver's license
Preferred
Patient Relationship Management and community engagement experience is a plus
Human Subject Protection Training is preferable but not required
Phlebotomy trained is preferable but not required
Company
Moses/Weitzman Health System
The Moses/Weitzman Health System is a global leader addressing challenges faced by organizations caring for the poor and diverse populations, and is home to programs focusing on education, research, and process improvement support for safety net providers.