Jasper · 1 day ago
Mid-Market Account Manager
United States
Full-time
Remote
Mid Level
$200K/yr - $200K/yr
4+ years expJasper is the leading AI marketing platform, enabling the world's most innovative companies to reimagine their end-to-end marketing workflows. They are seeking a Mid-Market Account Manager to manage a portfolio of mid-market customers, driving retention and expansion through strong partnerships and data-driven insights.
Artificial Intelligence (AI)ContentContent Marketing
Responsibilities
Own a portfolio of Jasper’s mid-market customers, accountable for retention, renewal, and expansion revenue
Partner closely with CSMs to align on customer outcomes, verify ROI, and leverage success stories to drive renewals and growth
Conduct discovery, demos, and solution discussions independently without heavy reliance on Sales Engineering
Develop and execute account plans that outline key stakeholders, goals, usage insights, and expansion opportunities
Lead renewal and expansion cycles from opportunity identification through close, collaborating cross-functionally with CSM, Product, and Legal
Deliver business reviews and executive touchpoints that highlight ROI, adoption, and future opportunities
Forecast and manage pipeline for renewals and expansions with consistency and accuracy
Ensure on-time renewals through proactive engagement and strong commercial discipline
Maintain steady account coverage through regular communication, QBRs, and relationship touchpoints
Bring the customer voice back into Jasper, influencing roadmap, messaging, and customer experience improvements
Qualification
Required
4+ years of B2B SaaS experience in Account Management, Customer Success, or Sales, with at least 2 years managing mid-market accounts
Demonstrated success driving retention, renewals, and expansion revenue across multiple customer segments
Strong discovery and demo capabilities, able to lead consultative conversations independently
Excellent collaboration skills, especially in partnering with CSMs to co-own customer outcomes
Technical fluency with SaaS products, including integrations, APIs, and workflow optimization
Proficiency with CRM tools such as Salesforce for forecasting and pipeline management
Strong business acumen and ability to connect customer goals to Jasper's Marketing AI value
Curiosity about AI and excitement for helping customers transform how they create and communicate
Preferred
Experience selling services or value-based solutions a plus
Benefits
Comprehensive Health, Dental, and Vision coverage beginning on the first day for employees and their families
401(k) program with up to 2% company matching
Equity grant participation
Flexible PTO with a FlexExperience budget ($900 annually) to help you make the most of your time away from work
FlexWellness program ($1,800 annually) to help support your personal health goals
Generous budget for home office set up
$1,500 annual learning and development stipend
16 weeks of paid parental leave
Company
Jasper
Jasper is an AI platform specifically designed for marketing, enabling users to generate high-quality content.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$131MKey Investors
Insight PartnersFoundation Capital
2022-10-17Series A· $125M
2021-11-08Series Unknown
2021-06-05Seed· $6M
Leadership Team
Timothy Young
CEO
Chris Hull
Co-Founder
Recent News
Crunchbase News
2025-12-26
Foundation Capital
2025-12-24
GlobeNewswire
2025-12-16
Company data provided by crunchbase