The Management Trust ยท 1 day ago
COMMUNITY ASSOCIATION MANAGER
The Management Trust is a community association management company, and they are seeking a Community Association Manager. The role involves managing operations, maintenance, and oversight of designated Homeowner Associations while ensuring client satisfaction and effective communication with Board members.
Real Estate
Responsibilities
Manage a portfolio of assigned communities that may include single family, townhomes, condominiums, or commercial industrial complexes
Coordinate with multiple support teams to oversee tasks and ensure Association deliverables are met in a timely manner
Accountable to client requests and tasks, maintains visibility and communication with internal and external partners to ensure they meet the goals established by the Board for relevance, budget, and quality of service
Guide, assist, and recommend a course of action for Board members to conduct business using Leadership Management (proactive planning)
Manage the proactive planning, large-scale projects, and legal deadlines for the Association. Serve as primary point of contact for the Board of Directors and Committees in coordination with an Assistant Community Manager and other support team members
Perform periodic physical site inspections or visits as needed to oversee projects, condition of common areas, or membership compliance with Association use restrictions and operating rules. May also review the completion of inspections by other team members for property status
Carry out the policies and directives adopted by the Board in accordance with our contractual terms and conditions and effectively communicate updates to support teams
Maintain current knowledge of governing documents, applicable state regulations, and local ordinances that apply to each assigned community
Responsible for oversight of the condition and recurring maintenance physical property of the Association in accordance with our contractual terms and conditions
Direct and oversee tasks assigned to support team to compile and prepare information and paperwork for Board meeting and Annual Membership meetings, including Managers Report, agenda, previous meeting minutes, executive session items, architectural items, bank signature cards, ballots, and violation/work order reports
Attend Board and committee meetings as needed and required
Ensures all Association deadlines for maintenance and legal obligations are met
Ability to review community history, reports and documentation in preparation of annual draft budget information
Review and code invoices for payment, monitor cash and reserve accounts for cash flow planning for major improvements, issue check requests for reimbursement/other expenses, review budget and financial reports for reclassification of expenses and/or areas of concerns, and work with accounting staff to address Board questions and concerns
Assist the Association committee(s), volunteers, and/or vendors if requested to obtain bids for projects and to coordinate the inspection and preparation of the reserve study update
Other duties and special projects as assigned
Qualification
Required
High School Diploma (or equivalent)
At least (1) year of experience as a Community Manager handling the duties and responsibilities specified above
May require industry certifications or licensing (state dependent)
Solid knowledge of Microsoft Outlook, Excel, and Word
Strong leadership abilities and comfort with public speaking (small and large groups)
Ability to meet deadlines and address time-sensitive issues
Ability to manage workflow amid shifting priorities
Willing to learn Company process and procedures, and learn/use proprietary software
Work independently, with little oversight, and with accountability to Division Leadership for the end result achieved
Demonstrate a positive attitude and ownership mentality; we believe each employee can build his/her own future
Strong ability to problem solve and utilize resources to bring solutions to client challenges
Strong written and verbal communication skills
Ability to delegate to internal support team members, while maintaining accountability for the end result
Ability to provide conflict resolution to personality challenges that may arise with Board members or homeowners in a calm manner
Must have reliable transportation to conduct site visits and be available for evenings and occasional weekend meetings
Must have and maintain a valid driver's license and vehicle insurance in compliance with Company policy
Must be able to drive in the dark if required
Use standard office equipment, including: computer, multiple web-based applications, smartphone, tablet, copier/scanner, etc
Must be able to walk for up to 4 hours at a time for site visits and meetings
Be stationary for periods of time
Relocate up to (25) pounds
Travel to and from offsite locations