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Embassy Suites Anaheim North · 22 hours ago

Director of Sales

Anaheim, CA

Full-time

Onsite

Director/Executive

Embassy Suites Anaheim North is seeking a Director of Sales to develop and execute strategic sales plans. The role involves overseeing the sales team, maintaining key account relationships, and achieving annual revenue goals.

Hospitality

Responsibilities

Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values

Use internal and external resources and data to develop strategic plans to incorporate all business segments

Understand sales and business processes, support corporate and hotel goals and contribute to enhancement of customer value

Identify customer business requirements and craft customer offers, which result in increased revenue share for the hotel

Monitor achievement of objectives for the sales team and take appropriate action to correct shortfalls versus the annual marketing plan

Achieve annual hotel revenue goals as agreed upon and established in the annual budget

Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue

Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements

Articulate and leverage the benefits of the hotel to close sales opportunities

Prepare and maintain a current annual marketing plan with measurable and specific initiatives detailed to maintain and grow each business segment

Accept leadership responsibilities by modeling proper selling techniques, effective development of others and commitment to industry, and personal development

Develop effective presentations (orally and written) where ideas, opinions, recommendations and conclusions are clearly understood

Travel locally to conduct outside calls, promote the hotel, and review competition

Follow sustainability guidelines and practices related to HHM's EarthView program

Perform other duties as requested by management

Qualification

Sales strategy developmentPublic relations experienceCommunity marketing experienceExcel proficiencyWord proficiencyDelphi proficiencyAccess database toolsCoaching skillsLeadership skillsPresentation skills