Studs · 1 day ago
Store Supervisor (Full-Time)
Dallas, TX
Full-time
Onsite
New Grad, Entry Level
$17/hr - $17/hrStuds is a category-defining ear piercing and earring brand named one of 'the 10 most innovative companies in retail for 2023' by Fast Company. The Studio Supervisor plays a critical support role in daily operations, ensuring a consistent customer and brand experience while modeling values and supporting operational execution.
ConsumerJewelryRetail
Responsibilities
Opens and closes the Studio independently and ensures all opening/closing procedures are completed accurately
Supports daily execution of visual merchandising, supply restocks, and Studio upkeep
Reviews daily business and helps implement strategies to drive results
Acts as a floor leader during assigned shifts, helping structure the team to deliver both sales and service goals
Upholds compliance with safety and brand standards, including regulations tied to piercing and Studio cleanliness
Delivers exceptional service and educates customers on the Studs experience
Supports service recovery and escalates customer concerns as needed
Ensures a warm, welcoming, and consistent customer journey aligned with our service expectations
Sets a strong example for professionalism, inclusion, and accountability
Provides real-time feedback and support to teammates when appropriate, escalating as needed
Helps reinforce company values and contributes to a collaborative, feedback-rich environment
Qualification
Required
Prior experience in a keyholder or shift lead role that included independent operations and opening/closing responsibilities
Must be available to work a flexible schedule up to 5 days per week (32+ hours), including evenings, weekends, and holidays. Must maintain consistent availability
Weekend availability (Friday, Saturday, Sunday) is required, excluding approved PTO
Schedules may vary based on business needs, and Full-Time employees are expected to prioritize Studs as their primary employment commitment
Proven track record of professionalism, reliability, and sound judgment in a customer-facing environment
Comfortable standing for extended periods (up to 8+ hours) and able to lift/move at least 20 lbs
Able to handle chemicals safely and follow all relevant health, safety, and compliance protocols
Confident operating solo and taking ownership of floor leadership responsibilities when assigned
Brings a positive attitude, receives feedback well, and contributes to a collaborative, service-oriented team culture
Benefits
Comprehensive Medical, Dental, and Vision Insurance (including $0 in-network mental health visits)
Access to Mental Health and Work/Life Resources including Online Therapy, Gender Affirmation Support Services, and Employee Assistance Program (EAP)
Voluntary Life Insurance
Health and Commuter Tax-Advantaged Accounts
401(k) Retirement Savings Plan
Paid Time Off and Paid Safe & Sick Leave Accruals
Paid Parental Leave
Paid Sabbatical After 4 Years of Service
Exclusive Employee Discounts on Piercings and Jewelry (we’ve got your friends and family covered too!)
Access to PerkSpot and additional benefits such as pet insurance, discounted tickets, personal finance coaching, healthy rewards, and more!
Company
Studs
Studs is a piercing studio meant to appeal to a conscious millennial and Gen-Z customer.
Founded in 2019
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$23MKey Investors
Spark CapitalFirst Round Capital
2021-10-05Series B· $20M
2019-11-20Seed· $3M
Leadership Team
Anna Harman
Co-Founder and CEO
Lisa Bubbers
Co-Founder, Board Member & Advisor
Recent News
2025-12-18
Retail Dive
2025-11-04
2025-10-07
Company data provided by crunchbase