DoorDash · 1 day ago
Assistant Site Manager
Norfolk, VA
Full-time
Onsite
Mid Level
3+ years expDoorDash is a technology and logistics company focused on empowering local economies through efficient delivery services. In this role, you will assist in leading a local warehouse team, ensuring high-quality delivery and operational success while fostering a customer-centric culture.
AppsDeliveryE-Commerce PlatformsFood DeliveryOnline Portals
Responsibilities
Lead: You’ll demonstrate compassion and commitment to inclusivity as you lead a team of hourly Operations Associates and Shift Leads. You’ll hire, coach and develop high-performing team members, while building a safety-first culture where employees are excited to drive success, personally and for the team. You’ll serve as a leading change agent for your site, helping your team to navigate new initiatives and growth projects. You’ll tackle onsite escalations, including coordination with cross-functional partners
Operate: With your thumb on the pulse of all outcomes for your team, you will be directly responsible for driving results in one or more specific focus areas or a specific shift for your site. To achieve your performance targets, you’ll drive success through effective scheduling and by executing inventory management processes and deploying best practices from across the network. You’ll engage cross-functional partners as needed for support
Strategize: Within the focus area(s) assigned by your Site Manager, you’ll analyze data and make strategic recommendations and execute actions regarding resource allocation, workflow, warehouse organization and when to engage cross-functional partners. You may also lead some process improvement projects
Delight: We are customer-obsessed. You’ll coach and empower your team to provide a highly quality customer experience with every order. Quality metrics such as order accuracy and fulfillment speed will be key measurements of success for your team. You’ll also work cross-functionally with central teams from our inventory to training teams to ensure your team has the tools and resources they’ll need to deliver
Qualification
Required
You have 3+ years' experience: In Operations, Warehouse Logistics, Customer Service, Retail Management, Fulfillment, or related field
You have 1+ years of experience managing a team
You're a proven leader. You have managed high-performance teams of 5+ employees with successful performance and employee development outcomes
You relish ownership. You're excited to have ownership in a new and rapidly growing business. No problem is too big or too small for you, and you're ready to show up however needed for your team
You solve problems from first principles. You're excited to solve problems in innovative ways, and you resist 'this is how it's always been done' thinking
You're unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments
You're analytical. You let data win arguments. You are a data-first problem solver and you have experience using Excel or Google Sheets to analyze data, including using basic formulas and creating pivot tables
You have flexibility in your schedule. As the leader of the site, you will need to ensure your team and the site is fully supported, which will include regularly scheduled late-night and weekend hours
Benefits
Premium healthcare
Wellness expense reimbursement
Paid parental leave
Comprehensive benefits and perks
Company
DoorDash
DoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash.
10001+ employees
H1B Sponsorship
DoorDash has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (530)
2024 (510)
2023 (413)
2022 (612)
2021 (439)
2020 (126)
Funding
Current Stage
Public CompanyTotal Funding
$5.22BKey Investors
Durable Capital PartnersT. Rowe PriceDarsana Capital Partners
2025-05-27Post Ipo Debt· $2.75B
2020-12-09IPO
2020-06-11Series H· $400M
Leadership Team
Tony Xu
CEO and Co-founder
Stanley Tang
Co-Founder / Chief Product Officer
Recent News
Business Insider
2026-01-07
2026-01-07
Deli Market News
2026-01-07
Company data provided by crunchbase