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Warner Bros. Discovery · 23 hours ago

Senior Clerk - Utility Services

Burbank, CA

Full-time

Onsite

Mid, Senior Level

$36K/yr - $68K/yr

Warner Bros. Discovery is a leading company in the entertainment industry, known for its iconic content and beloved brands. The Senior Clerk plays a critical role in supporting the Executive Director of Studio Services and the Director of Utility Services, ensuring that production needs are met by coordinating with various utility departments and managing service requests.

AdvertisingBroadcastingDigital EntertainmentDigital MediaFilm ProductionMedia and EntertainmentNewsPublishing

Responsibilities

Schedule meetings with BWP, LADWP, SoCalGas, CalPine and WBSO Utility Departments and sharing utility information for rebates, utility usage tracking and sustainability information

Staff Utilities Hotline for Production Client support requests and other urgent maintenance issues; data base management by entering all service request calls as tickets within the Planon system, determining the Department responsible to respond to the calls, and dispatching those calls to Department personnel in the field and closing out completed tickets

Request special internal order accounts to be created; processing of project requestions; project cost tracking, reporting, billing and closure; issuing of critical purchase orders for capital projects; sustainability reporting and utility usage

Support peers who process and/or processing directly the creation of and maintaining of rental and other billable estimates by obtaining billing information from Clients and processing billing on all estimates completed in Xytech

Tracking Department staffing levels through Department OTA payroll submission

Reconcile and submit foreperson's company purchasing card receipts

Maintain daily Production Call Sheets so that all Utility Department Foreman and Field Crew know when Production support is necessary and which Productions will be impacted if an urgent service call is received

Create work memos and send out to appropriate Studio Operations Teams

Assist in Purchase Order creation and tracking for overhead budgets

Maintain and monitor out-of-office tracking log for staffing shortages

Train or assist in troubleshooting issues within the Planon & Xytech functionality

Qualification

Budget trackingData entryMicrosoft ExcelSAPXytechCustomer serviceCommunication skillsTeamworkProblem-solving

Required

High School Diploma / GED

Prior experience with budget/Finance tracking, data entry and revenue billing, Accounts Payable/Account Receivable. Experience strongly preferred

Proficiency in Microsoft Excel required and other, Word, PowerPoint & Outlook preferred

Strong customer service experience and communication skills are essential

Ability to work as a team, be proactive, assertive and self-motivational to complete necessary daily tasks without Manager intervention are necessary

Professionalism, discretion and problem-solving skills required

Preferred

Experience/proficiency with SAP preferred to access cost information, manage Accounts Payable inquiries and Purchase Order receiving

Experience with CBS (Capital Budgeting System), SRM (shopping cart creating), OTA (payroll), Concur (PCard), Xytech (LOB billing) and Planon (service request tracking and billing) preferred