Help Desk Technician 1 jobs in United States
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Haselden Construction ยท 23 hours ago

Help Desk Technician 1

Haselden Construction, LLC is dedicated to helping its team members become the best version of themselves while providing superior service to clients. The Tier 1 Help Desk Technician will manage and operate IT-related duties, including installing and supporting hardware and software, and providing user guidance.

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H1B Sponsor Likelynote

Responsibilities

Performs professional and technical work installing, maintaining, and supporting desktop computers, network equipment, mobile devices, and other hardware
End-user hardware and software support in a windows-based environment
Provide orientation and guidance to users on how to operate new software and computer equipment
Audit Verizon Assets for Active/Inactive devices and reassign as directed
Troubleshoot equipment, desktop workstations and related hardware
Ability to work with minimum direction and as a team player
Ability to maintain confidentiality
Capable of using discretion and judgement in carrying out job duties
Flexibility/Ability to work with all departments effectively to support additional projects and workload as needed

Qualification

Troubleshooting skillsMicrosoft operating systemsNetwork knowledgeData integrationCustomer service orientationAnalytical skillsInterpersonal skillsCommunication skillsTeam collaboration

Required

High School Diploma or Completion of IT Internship
Excellent troubleshooting skills are required. You must be able to quickly assess a situation, identify affected parties, and ask logical questions to work through issues to find and mitigate the root cause of an issue
Must be able to prioritize projects and tasks
Working knowledge of network and Microsoft operating systems
Ability to exercise independent judgment and act on it
Highly self-motivated, directed and organized
Strong attention to detail
Strong customer service orientation
Excellent analytical, mathematical, and creative problem-solving skills
Excellent listening, interpersonal, written, and oral communication skills
Logical and efficient, with keen attention to detail
Experience working in a team-oriented, collaborative environment
Ability to communicate ideas in both technical and user-friendly language
Able to stand or sit for full workday
Able to bend, stoop, reach throughout the workday
Lifting and transporting moderately heavy objects, such as computers and peripherals
Dexterity of hands and fingers to operate a computer keyboard or mouse, and to handle other computer components
Haselden is a drug-free workplace. As a condition of employment, candidates will be required to pass a background check and drug test
Travel to project sites as needed using company-provided vehicle. Jobsites located in Colorado and Wyoming. Occasional overnight lodging required
Occasional evening and weekend work to meet deadlines

Preferred

1 year experience in IT out of high school
Working knowledge of CSSM HTML, SQL, and Visual Basic are a plus
Working knowledge of data integration and APIs is a plus

Benefits

Medical, Dental and Vision Insurance
Health Savings Account
Flexible Savings Account
Basic Life & AD&D
401K Plan
PTO
Short Term Disability
Voluntary Life and AD&D
Voluntary Accident & Critical Illness Insurance
Employee Assistance Program
Team Member Bonus Program
FMLA

Company

Haselden Construction

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Haselden Construction is a construction company providing construction management and turnkey development services.

H1B Sponsorship

Haselden Construction has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)

Funding

Current Stage
Growth Stage

Leadership Team

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Byron Haselden
CEO & President
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Troy Schroeder
Chief Financial Officer
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Company data provided by crunchbase