Metro Vein Centers ยท 23 hours ago
Patient Service Representative
Buffalo, NY
Full-time
Onsite
Entry Level
$0/yr - $2K/yr
2+ years expMetro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. They are seeking a Patient Service Representative who will be responsible for greeting patients, verifying insurance, scheduling appointments, and managing patient documentation in a high-volume clinical environment.
Health CareHospitalMedicalWellness
Responsibilities
Greet and check in patients warmly at the front desk and by phone
Accurately verify insurance eligibility and collect copays, coinsurance, or balances
Schedule and confirm appointments using EMR and patient management tools
Answer phones and assist with inquiries regarding treatments, billing, or referrals
Collect and scan patient documentation and ensure EMR records are current
De-escalate patient concerns or scheduling issues with calm professionalism
Collaborate with clinical staff and office managers to ensure patients are placed correctly and seen on time
Maintain a clean, welcoming front desk area
Support operational tasks as needed (e.g., faxing, supply ordering, data entry)
Qualification
Required
High school diploma or equivalent required
2+ years of customer service experience
Comfort handling sensitive information with discretion and accuracy
Excellent communication skills and professional demeanor
Preferred
Prior experience in healthcare or medical scheduling is strongly preferred
Medical front desk or healthcare administrative experience strongly preferred
Proficiency in insurance verification, EMR scheduling, and payment collection preferred
Bilingual in Spanish is a plus
Benefits
Medical, Dental, and Vision Insurance
401(k) with Company Match
Paid Time Off (PTO) + Paid Company Holidays
Company-Paid Life Insurance
Short-Term Disability Insurance
Employee Assistance Program (EAP)
Career Growth & Development Opportunities
Company
Metro Vein Centers
Metro Vein Centers offers varicose vein treatment that includes vascular surgery, radiofrequency ablation and laser treatment services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
D
Dmitri Ivanov
Executive Chairman
Recent News
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