JCS Solutions LLC · 1 day ago
Senior Software Asset Manager
Fort Belvoir, VA
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expJCS Solutions LLC (JCS) is seeking a Senior Software Asset Manager to support our federal client. This role provides Software Asset Management (SAM) support to a large government agency, primarily leveraging the ServiceNow platform, and involves leading the planning, deployment, monitoring, harvesting, and retirement of software assets.
Information TechnologyManagement ConsultingSoftware
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Support the development, configuration, and management of the ServiceNow SAM Professional module to automate the software lifecycle
Implement and optimize software request workflows within ServiceNow ITSM, ensuring seamless integration between the Service Catalog and Asset Management
Manually create and modify IT software asset records, entitlements, and software models within ServiceNow, ensuring linkage to appropriate contract records
Utilize the ServiceNow License Workbench to monitor compliance position, perform reconciliation, and address out-of-compliance alerts
Ensure the integrity of software discovery data within the ServiceNow CMDB by validating relationships between software installations and hardware devices
Lead software harvesting and reclamation efforts using ServiceNow Reclamation Rules to optimize license utilization and reduce costs
Maintain software license contracts and maintenance agreements within ServiceNow, ensuring all vendor agreement changes are accurately reflected
Create and distribute automated software compliance and utilization reports using ServiceNow Dashboards and Performance Analytics
Research upgrade/downgrade rights and virtualization complexities to ensure ServiceNow counters accurately reflect client Right to Use (RTU)
Qualification
Required
Current Top Secret/SCI Clearance. US Citizenship required
Bachelor's degree and 8+ years of experience in ITSM asset management, additional years of experience will be acceptable in lieu of a degree
Current ITIL4 Certification
Proven experience utilizing ServiceNow ITSM and SAM Professional modules for asset tracking and license reconciliation
Strong understanding of the ServiceNow Common Service Data Model (CSDM) and its impact on Software Asset Management
Advanced knowledge of the software asset lifecycle: planning, acquisition, deployment, monitoring, harvesting, and retirement
Deep understanding of major software publishers' licensing models (e.g., Microsoft, Adobe, Oracle, IBM) and their configuration within ServiceNow
Knowledge of international SAM standards (e.g., ISO 19770-1) and ITIL frameworks
Experience with discovery sources that feed into ServiceNow (e.g., ServiceNow Discovery, MS SCCM/MECM, or Tanium)
Customer-service oriented with a problem-solving attitude
Excellent written and verbal communications skills
Proficient in Microsoft Office tools, primarily Word, Excel, and PowerPoint
Able to interpret an extensive variety of technical and non-technical instructions and deal with several abstract and concrete variables
Excellent verbal and written communication skills
Preferred
ServiceNow Certified Implementation Specialist – Software Asset Management (CIS-SAM) or ServiceNow Certified System Administrator (CSA)
IAITAM Certified Software Asset Manager (CSAM) or CHAMP
Metrics-driven thinker with the ability to translate ServiceNow data into actionable cost-saving insights
Ability to present complex compliance data to diverse stakeholders and management levels
Experience with SQL or advanced ServiceNow Reporting/Performance Analytics to generate custom license metrics
Benefits
Health, dental, and vision insurance
Life insurance
Short-and-long term disability
Paid time off (PTO)
401k retirement plan with employer match
Annual Professional Development Reimbursement Program
And more!
Company
JCS Solutions LLC
JCS Solutions is a premier cybersecurity and technology solutions provider.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Raji Bezwada
Founder & CEO
Recent News
2025-01-17
Washington Technology
2024-12-10
Company data provided by crunchbase