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Glowbar · 1 day ago

Georgetown Studio Manager

Washington, DC

Full-time

Onsite

Mid, Senior Level

$65K/yr - $75K/yr

3+ years exp

Glowbar is a skincare company focused on effective and simple facial treatments. The Studio Manager is responsible for the overall success of the studio, ensuring revenue and membership goals are met while fostering a positive culture and leading the team.

BeautyConsumerHealth CarePersonal HealthWellness

Responsibilities

Be present on the studio floor, engaging with clients, gaining valuable insights of their interactions and experiences within the studio

Work at the front desk for a minimum of one to two (1 - 2) full shift(s) a week

Be present at the front desk for the remaining three shifts a week, providing lunch break coverage for team members

Front desk responsibilities of facilities management and laundry maintenance

Conduct team member bi weekly touchbases

Conduct esthetician treatment room shadows and assessments

Directly manage CX for the studio in platform and via phone to gain further insights

Own all Field Marketing expectations that are required, both in and out of studio

Build network with local like-minded business’ for partnership, support and lead generation acquisition

Lead a monthly in-studio meeting centered on team building, brand communications and change management

Lead studio visits from business partners

Complete administrative responsibilities and those of the direct reports during periods of open headcount

Qualification

People managementOperational successFinancial managementLeadership presenceHospitality excellenceCommunication skillsTeam buildingClient engagementProblem-solvingGrowth mindset

Required

3+ years of progressive people management experience in a fast-paced, service-based industry (fitness, hospitality, retail, restaurant, hotel, salon/spa, etc.)

Proven track record of operational and financial success, including driving studio-level margins, disciplined expense management, and overall business growth

Exceptional leadership presence with demonstrated ability to hire, train, coach, and develop high-performing teams that consistently exceed goals

Inspirational and professional management style that balances accountability with empathy, creating a positive and performance-driven culture

Strong business and operational acumen with an understanding of retail/service industry standards, policies, and compliance

Superior communication and interpersonal skills, fostering trust, clarity, and collaboration across employees and clients alike

Obsessed with hospitality excellence, ensuring every client experience reflects best-in-class service

Strategic problem-solver who thrives under pressure, juggling multiple priorities in a dynamic environment while maintaining a high level of professionalism

Passion for leadership, beauty, skincare, and people development, with a growth mindset and eagerness to continuously learn

Flexible availability, including weekends, holidays, and early morning/midday/late evening weekday shifts