This job has closed.

The US Oncology Network · 1 day ago

Patient Service Representative | Scheduler

Minneapolis, MN

Full-time

Onsite

New Grad, Entry Level

$20/hr - $27/hr

The US Oncology Network is dedicated to fostering a diverse and inclusive workplace and is seeking a Patient Service Representative | Scheduler to join their team. This role involves answering incoming calls, scheduling patient referrals, and ensuring accurate patient information is collected and entered into the system.

CommunitiesHealth CareMedicalOncologyTest and Measurement

H1B Sponsor Likely

Responsibilities

Answers all incoming calls; assesses callers’ needs and directs to appropriate personnel. Pages clinic personnel as appropriate. Obtains and communicates messages in an accurate and timely manner

Schedules patient referrals and returning patients in computer system in accordance with physician and/or office guidelines. Cancels/reschedules appointments according to physician schedule changes; notifies appropriate clinic personnel

For new and or referred patients, sets patients up in system with appropriate documentation and coding

Ensures all insurance, demographic, and eligibility information is obtained from patients and entered into the system in an accurate and timely manner. Registers patients in the system as necessary

Obtains and enters all insurance authorization, and correspondence relating to referrals in patients charts and/or electronic medical records (EMR)

Demonstrates an understanding of patient confidentiality to protect the patient and clinic/practice

Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested

Prepares correspondence, memos, forms and other typing as requested by supervisor

May communicate to patient about tests being scheduled and potential prep work needed, inquiring about test specifics from necessary parties and gathering patient information as needed

Qualification

Electronic medical recordsElectronic scheduling systemsHealthcare experienceBasic computer skillsCustomer service skillsMulti-taskingVersatilityOrganizational skillsDetail-orientedSelf-starter

Required

High School Diploma or Equivalent is Required

Basic Computer Skills

Preferred

Previous healthcare experience strongly desired

Use of electronic medical record systems and electronic scheduling systems is strongly desired

Benefits

Medical

Dental

Vision

Life Insurance

Generous Paid Time Off (PTO)

Free Short-term and Long-term Disability Coverage

401k plan with company contribution

Wellness program that rewards you practicing a healthy lifestyle

Tuition Reimbursement

Employee Assistance Program and Discount Program to some of your favorite retailers

Free Parking

Career Growth and Development

Supportive Team and Resources

Company

The US Oncology Network

Every day, The US Oncology Network helps approximately 3,300 providers deliver value-based, integrated care for patients—close to home.

Founded in 1992

The Woodlands, Texas, USA

10001+ employees

http://www.usoncology.com/

H1B Sponsorship

The US Oncology Network has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (1)