Railbookers Group ยท 1 week ago
Business Development Executive (Canada)
United States
Full-time
Remote
Mid Level
3+ years expRailbookers Group is a company that emphasizes the journey and the experiences it offers. They are seeking a seasoned Business Development Executive to promote and sell their brands to Canadian travel agents, focusing on relationship building, training, and performance management.
LeisureTravelTravel Agency
Responsibilities
Make daily outbound calls to travel agents within the assigned to sales territory
Develop strong relationships with partners at the travel agent, manager and agency levels to help increase Railbookers and Amtrak Vacations trade sales
Build productive and stable working relationships with internal functional teams and relevant cross-functional teams with minimal support or supervision from senior team members
Conduct online and in-person training webinars for travel agents
Develop and execute joint consumer presentations and virtual travel talks to support assigned agency partners
Participate in virtual and in-person partner conferences as needed. (Occasionally support partners outside assigned sales territory as required.)
Intercept customer service issues from travel agents and work with Guest Relations department to resolve, with the support of National Sales Manager where needed
Resolve a wide range of problems in creative ways, demonstrating good judgment and critical thinking to obtain successful solutions
Achieve daily, weekly, and monthly phone and email communication goals in accordance with specified KPIs and performance guidelines
Monitor the performance of assigned agencies on a weekly, monthly & yearly basis
Actively seek feedback and opportunities for improvement, conducting retrospectives to diagnose and recommend improvements
Maintain thorough and complete knowledge of Railbookers Group products, services, and brand USPs
Ensure that travel agent partners are kept up to date with the latest brand information including itineraries, brochures, and product enhancements
Represent the Railbookers Group brands in an appropriate and professional manner
Model the RBG Values and Ways of Working and lead by example for more junior team members
Qualification
Required
3+ years of proven inside and/or outside sales experience required
Must be located in British Columbia or Ontario
Proven success and skill in negotiating and/or closing business with accounts
Working knowledge of Microsoft Outlook, Word, and Excel or similar
Excellent verbal and written communication skills
Ability to work flexible hours, including evenings and weekends on occasion
Ability to work virtually from home with suitable office space
Some overnight travel required to attend partner events and internal FAM trips
Preferred
Travel industry experience preferred but not required
Post-secondary qualification in sales, business, or marketing an asset
Benefits
Work from Home
Generous PTO Package
Bonus and Incentive Plans
HCSA with Life/ADD (Health Care Spending Account)
Retirement Plan
Work Away from Primary Location
Familiarization Trips (Get paid to experience our vacations!)
Employee and Family/Friend Travel Discounts
Fitness Expense Reimbursement
Corporate Discounts through Working Advantage
Employee Referral Bonuses
Cross-Departmental and Advanced Training Opportunities
Anniversary, Birthday, and Recognition Perks
Years of Service Awards
Annual Reimbursements for Home Office (office expenses, phone, internet)
Company
Railbookers Group
Railbookers Group is a travel agency that offers independent rail vacations services throughout the world.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Frank Marini
President & CEO
Zine Belhonchet
Executive VP and Chief Financial Officer
Company data provided by crunchbase