MercyOne · 1 day ago
Receptionist - East Village Clinic - Full Time
Des Moines, IA
Full-time
Onsite
New Grad, Entry LevelMercyOne is a healthcare provider committed to compassionate, person-centered care. They are seeking a Receptionist for their Palliative Care clinic, responsible for performing various administrative duties related to patient intake and clinic operations.
Health CareHealth DiagnosticsHospitalMedicalNon ProfitPersonal HealthPrimary and Urgent Care
Responsibilities
Perform patient check-in and complete necessary paperwork to ensure an efficient and compliant admitting process
Answer phone calls and direct them appropriately
Schedule appointments following office guidelines
Obtain accurate patient and insurance information and collect co-pays and deductible amounts
Copy and scan patient documents (e.g., ID, referrals, insurance cards) into the appropriate location in the electronic medical record
Prepare patient charts for appointments, ensuring all information is complete
Manage patient check-out duties, including pricing services, collecting payments, and scheduling follow-up appointments
Assist with filing and retrieving registration documentation in electronic medical records
Confirm next-day appointments, providing necessary documentation details and time-of-service payment information
Follow up on missed appointments and send related communications
Perform other duties as assigned by management
Qualification
Required
Must be at least 16 years of age
Basic Life Support (BLS) for Healthcare Providers certification, or to be obtained within three months of hire
Completion of Mandatory Reporter abuse training specific to the population served within three months of hire
Ability to read and interpret business documents and professional materials
Can write reports, business correspondence, and manuals
Capable of presenting information and responding to inquiries from various audiences
Ability to perform basic arithmetic operations and calculate rate, ratio, and percentage
Ability to solve practical problems and interpret instructions from various formats
Proficiency in Microsoft Office Suite, internet navigation, database management, spreadsheets, and graphic presentation software
Preferred
High school diploma or equivalent preferred
Company
MercyOne
MercyOne is a non-profit organization that provides healthcare services to communities.
Founded in 1998
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2022-04-19Acquired
Leadership Team
Bob Ritz, FACHE
President/CEO
Jodie Roettger
Regional Vice President of Finance and CFO
Recent News
Corridor Business Journal
2025-09-10
Corridor Business Journal
2025-08-15
Morningstar.com
2025-05-05
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