JLL · 23 hours ago
Deputy Director of Operations
Chicago, IL
Full-time
Onsite
Director/Executive
$130K/yr - $160K/yr
7+ years expJLL is seeking an experienced Deputy Director of Operations to assist in managing and overseeing operations at a medical center campus and Central Energy Plant. This leadership role involves directing program development, ensuring regulatory compliance, and fostering high-performing teams to support healthcare facility operations.
CommercialReal Estate
Responsibilities
Support building and systems operations through integrated facilities management approach to ensure high infrastructure availability and client satisfaction
Directly supervise represented engineering and maintenance staff while serving as primary backup for Director of Operations
Collaborate with leadership to coordinate integration with project management, compliance, and workplace experience teams
Provide coaching and mentoring to build high-performing operations team while fostering professional development
Assist in developing strategic plans that support client objectives with focus on innovation and best practices
Ensure all maintenance operations comply with regulatory requirements from The Joint Commission (TJC), CMS, IDPH, and other agencies
Support TJC, CMS, and IDPH compliance inspections, testing, maintenance, and repairs
Oversee CMMS implementation and management across campus operations
Ensure consistent maintenance management practices and achievement of Key Performance Indicators
Support reporting of key metrics and maintain comprehensive documentation systems
Collaborate on operating budget preparation and actively manage expenses to ensure compliance with client and contractual requirements
Support Facility Condition Assessments and their integration into Capital infrastructure plan
Plan and coordinate major projects and service interruptions with clients and affected stakeholders
Manage MEP vendors and collaborate with Sourcing & Procurement on contract administration
Proactively support safety culture development and implementation of incident-free workplace practices
Ensure understanding of safety and environmental concerns related to building systems and equipment
Drive continuous improvement initiatives and operational efficiency enhancements
Maintain expertise in periodic maintenance planning and administration
Qualification
Required
Bachelor's degree in engineering, engineering technology, operations management, or related field
Minimum 7 years of direct supervision experience in multi-building operations and Union environment
At least 5 years of healthcare operations and maintenance experience
Extensive knowledge of mechanical, electrical, plumbing, and fire suppression systems in commercial/critical facilities
Strong interpersonal skills with excellent oral and written communication abilities
Superior organizational skills and collaborative management style
Proficiency with CMMS and standard office IT systems including MS Office and SharePoint
Understanding of safety and environmental concerns related to building systems and equipment
Experience with TJC and other regulatory agency surveys
Expertise in periodic maintenance planning and administration
Strong business acumen, including financial planning and analysis
Preferred
Professional engineering license or facilities management certifications
Experience managing central energy plant operations
Knowledge of energy management and sustainability practices
Background in healthcare operations, construction and renovation projects
Experience developing and implementing training programs
Understanding of building automation systems and controls
Track record of implementing process improvements and operational efficiencies
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
10001+ employees
H1B Sponsorship
JLL has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (70)
2024 (47)
2023 (60)
2022 (68)
2021 (39)
2020 (43)
Funding
Current Stage
Public CompanyTotal Funding
$1.59B2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Christian Ulbrich
President, CEO & Director
Jones Lang LaSalle
Global CEO, Capital Markets and Member
Recent News
2026-01-07
Morningstar.com
2025-12-29
Company data provided by crunchbase