Douglas County, WI · 2 weeks ago
Disability Benefit Specialist
Superior, WI
Full-time
Onsite
Entry Level
$28.96/hr - $31.31/hr
1+ years expDouglas County, WI is seeking a Disability Benefit Specialist to assist adults with mental health disorders or substance use disorders in accessing public and private benefits. The role involves providing accurate information on benefits, advocating for customers, and assisting with applications and appeals.
Non ProfitProfessional Services
Responsibilities
Provide accurate information on public and private benefits and programs, including application, appeal, and grievance information
Help customers access benefit programs
Evaluate potential eligibility
Assist with applications
Counsel on health insurance plan and coverage options
Read, interpret, and apply regulations governing eligibility for benefits and work with the DBS program attorneys for clarification
Advocate for customers in administrative hearings and grievance procedures, including representation when appropriate
Assist customers in gathering documentation and evidence for applications and appeals, such as medical and employment records
Consult regularly with program attorney regarding individual cases and general caseload
Refer customers to other agencies and services, when appropriate
Attend initial and ongoing training as required by DHS and the ADRC
Complete and submit all required paperwork (for example, applications and appeal requests, time reporting spreadsheets, database reports) in a timely manner
Ability to advocate on behalf of customers
Ability to communicate detailed and complex information to customers
Excellent written and oral communication skills
Ability to research, analyze, and resolve problems
Knowledge of and/or experience with public benefits preferred
Ability to travel to customers’ homes, when necessary
Adhere to confidentiality standards
Ability to attend and successfully complete training as required by the Wisconsin Department of Health Services (DHS) and the ADRC
Performs other duties as required
Qualification
Required
Bachelor's degree in a human services–related field, or licensure as a Registered Nurse in the State of Wisconsin pursuant to Wis. Stat. 441.06
A minimum of one (1) year of full-time equivalent experience in a health or human services setting working with older adults and/or adults with disabilities
Must possess a valid driver's license and have access to reliable transportation
Knowledge of community resources available to target populations served by the ADRC
Knowledge of the warning signs of abuse, neglect, self-neglect, and financial exploitation and be able to identify customers who may be at risk
Knowledge of and ability to demonstrate an understanding of cultural competence and diversity when providing services
Knowledge of computers, computer programs and data entry
Basic knowledge of Wisconsin's Medicaid long-term care programs and their eligibility, requirements, and procedures
Ability to advocate on behalf of customers
Ability to communicate detailed and complex information to customers
Excellent written and oral communication skills
Ability to research, analyze, and resolve problems
Ability to travel to customers' homes, when necessary
Adhere to confidentiality standards
Ability to attend and successfully complete training as required by the Wisconsin Department of Health Services (DHS) and the ADRC
Preferred
Knowledge of and/or experience with public benefits preferred
Benefits
Annual wage increase based on eligibility
Paid, on-the-job training and advancement opportunities
85% county contribution to health and dental premiums
Health Savings Account (HSA) available to all employees enrolled in the county's medical plan, with annual contributions provided by the employer and the health plan
Wisconsin Retirement- One of the most well managed retirement systems in the nation- Contributions are paid according to current year rates set by WRS Employee Trust Fund. Refer to www.etf.wi.gov for further detail
County-paid Life Insurance Policy – coverage equivalent to annual salary - affordable Supplemental, Additional, and Spousal/Dependent coverage available at employee’s expense
Competitive paid time off including vacation, sick time, personal days and holidays
Public Student Loan Forgiveness (PSLF) Employer
Health Insurance After 30 days of employment
Dental Insurance After 30 days of employment
Life Insurance After 6 months of employment
Long Term Disability After 30 days of employment
Short Term Disability After 30 days of employment (At Employee Expense)
10 Paid Holidays per year
3 1/2 Personal Holidays per year
Company
Douglas County, WI
Douglas County spans over 1,400 sq.miles and has a population of approximately 44,000 residents. Our county seat is located in Superior, WI.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase