Connection · 4 days ago
Server Hardware Technician
US-NC-CHARLOTTE
Full-time
Hybrid
Entry, Mid Level
$27.88/hr - $35.37/hr
2+ years expConnection has a fantastic opportunity for a Server Hardware Technician in Charlotte, NC. The role involves providing enterprise level support for IT infrastructure technologies, including server hardware support, Windows troubleshooting, and server backup support, while ensuring operational reliability and compliance in a critical environment.
ComputerEnterprise SoftwareGovernmentInformation ServicesInformation TechnologyService IndustrySoftware
Responsibilities
Provide enterprise level support of IT infrastructure technologies needed for critical business’ operations applications, server hardware support of HP and Dell, Windows troubleshooting, Server backup support
Building, provisioning, and maintaining servers and workstations - requiring skills in hardware assembly, operating system configuration, and troubleshooting with a focus on ensuring efficient and secure IT infrastructure
Plans, designs, installs and/or supports critical computer systems in highly regulated and secure environment
Facilitates technical and business planning for upgrades in coordination with key business functions and control centers
Provides technical guidance related to critical infrastructure support software and hardware to members of the IT staff
Develops (or assists in developing) functional standards for critical infrastructure software and hardware
Assists in the design and implementation of required systems that meet functional and compliance requirements for critical control center operations
Integrates critical infrastructure software and hardware configurations to maximize operational reliability and performance, and maintain regulatory compliance
Coordinates critical infrastructure hardware and software upgrades with control centers, business support teams and other areas of IT or other business units
Prepares activity and progress reports regarding individual and project activity
Keeps abreast of new hardware, software, and compliance developments, evaluates alternative approaches, and recommends new hardware technologies, software or upgrades which enhance operational reliability and process efficiencies
Provide OS Level Support for Critical IT Infrastructure, both physical & virtual for the DEF Region
Provide Hardware Level Support for Critical IT Infrastructure (Server/Workstation/Appliances)
Qualification
Required
Associates degree in Information Technology, Computer Science, or Other Related Degree
IT and OT Hardware, Operating System, and Software maintenance/support; CIOPS Network architecture and security; NERC CIP and TSA requirements and implementation
CompTIA A+ and/or CompTIA Network+ and/or Microsoft Certified IT Professional (MCITP)
Experience in Linux command-line, system configuration, networking, and security protocols
Ability to work effectively in a technically complex critical infrastructure environment
Strong understanding of regulatory compliance requirements (NERC CIP, TSA)
2-3-year practical experience with Windows/Linux operating systems and general computer asset usage and support
Hybrid Mobility Classification – Work will be performed from both remote and onsite locations, so employees should live within a reasonable daily commute to a Duke Energy facility
Office/Data Center Settings
Preferred
Server decommissioning with some Linux support is a plus
Utilizing BigFix Automation tool
OS Versions – Microsoft Windows Server 2012/2016/2019, Windows 10 Enterprise as well as Linux (RHEL 7/8/9)
Provide Hardware Level Support for Critical IT Infrastructure (Server/Workstation/Appliances)
Hardware Vendors - HPE & DELL
Company
Connection
As a Global IT Solutions Provider, we connect people with technology that enhances growth, elevates productivity, and empowers innovation.
1001-5000 employees
H1B Sponsorship
Connection has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (19)
2023 (7)
2022 (6)
2021 (7)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-03-06IPO
Leadership Team
Timothy McGrath
President & CEO
Recent News
2025-02-06
2025-02-06
Seeking Alpha
2025-02-06
Company data provided by crunchbase