Klamath Basin Behavioral Health (KBBH) · 1 day ago
Case Manager
Klamath Falls, Oregon
Full-time
Onsite
Entry, Mid Level
3+ years expKlamath Basin Behavioral Health (KBBH) is dedicated to providing compassionate care in the community. The Case Manager will respond to mental health crises, providing on-location support and connecting clients to necessary services.
ChildrenHealth CareHospitalMental Health
Responsibilities
Respond quickly to mental health crises, bringing calm, safety, and connection in unpredictable situations
Work alongside law enforcement, healthcare providers, and community partners to ensure each person you meet is linked to the right care
Build trust with clients by listening deeply, identifying barriers to treatment, and creating plans that help them stay engaged
Complete timely, accurate documentation in our Electronic Health Record (EHR) so your teammates have the information they need to continue care
Maintain a working knowledge of community resources so you can make fast, effective referrals—and follow up to ensure clients receive support
Meet clients in crisis where they are; at homes, schools, businesses, or in public settings; during night hours
Use active listening, problem-solving, and de-escalation skills to guide people toward safety
Coordinate with the Mobile Crisis Team to develop and follow through on treatment and attendance plans
Provide both individual and group skills-building services as outlined in the client’s treatment plan
Help clients navigate Oregon Health Plan (OHP) applications and renewals to ensure ongoing access to care
Track referrals and follow up to ensure no client falls through the cracks
Maintain strict confidentiality in line with HIPAA and Oregon Administrative Rules
Qualification
Required
Meet Oregon MHACBO Qualified Mental Health Associate (QMHA) standards by either: Holding a bachelor's degree in a behavioral science field, OR Having a combination of at least three years of relevant work, education, or training
Understand mental health assessment, treatment, and service terminology, and be able to apply them in real-world situations
Have the ability to develop, coordinate, and follow through on individualized service and support plans
Hold a valid Oregon driver's license with an insurable driving record
Maintain CPR/First Aid certification and QMHA certification throughout your employment
Preferred
Experience working with adults diagnosed with mental illness or other disabilities
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
403 (b) Retirement Plan
Paid Vacation & Wellness Days
Life Insurance
Disability Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Employee Discounts
Employee Assistance Program (EAP)
Wellness Program
Tuition Reimbursement Program
Company
Klamath Basin Behavioral Health (KBBH)
Established in 1980 as a family-focused children’s mental health clinic, Klamath Basin Behavioral Health (KBBH) has grown into the largest behavioral health provider for children, adolescents, adults, and families in southern Oregon.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Kendall Alexander
Chief Executive Officer
Company data provided by crunchbase