Stryker · 19 hours ago
Associate Field Service Representative - Las Vegas
Las Vegas, NV
Full-time
Onsite
Mid Level
$29.42/hr - $40.69/hr
3+ years expStryker is a company that offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics, and Spine. As the Associate Field Service Representative, you will perform on-site installations, preventive maintenance, and repairs of equipment while maintaining customer satisfaction and providing support.
BiotechnologyHealth CareLife ScienceMedicalMedical Device
Responsibilities
Expert Maintenance & Repairs – Ensure the optimal operation of Stryker robotic systems and instrumentation through skilled troubleshooting, repair, and preventive maintenance
Customer Relationship Management – Act as the primary liaison between our company and customers, addressing both technical and administrative needs with professionalism and expertise
Performance-Driven Impact – Play a key role in helping Stryker exceed financial goals and performance metrics by delivering top-tier service
Customer Satisfaction & Renewals – Provide outstanding service to ensure total customer satisfaction, fostering strong relationships that lead to contract renewals
Sales & Growth Collaboration – Work closely with Account Executives and MPS team members to identify and communicate potential sales opportunities and customer feedback
Inventory & Equipment Management – Oversee and maintain field inventory, tools, test equipment, and technical documentation to ensure seamless service operations
Proactive Service & Maintenance – Independently schedule and perform preventive maintenance, engineering updates (ECNs), and technical upgrades as needed
Exciting Travel & Training Opportunities – Support team members in other territories, assist at industry events, and train customers on equipment operation, software updates, and system maintenance
Qualification
Required
High school diploma or equivalent
3+ years of relevant experience
Preferred
Associate or bachelor's degree, preferably in Engineering
Previous experience as a technical field service professional or in a relevant capacity
Benefits
Medical and prescription drug insurance
Dental insurance
Vision insurance
Critical illness insurance
Accident insurance
Hospital indemnity insurance
Personalized healthcare support
Wellbeing program
Tobacco cessation program
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
401(k) plan
Employee Stock Purchase Plan (ESPP)
Basic life and AD&D insurance
Short-term disability insurance
Company
Stryker
Stryker is a medical technology company that offers products and services in orthopaedics.
10001+ employees
H1B Sponsorship
Stryker has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (105)
2024 (76)
2023 (63)
2022 (78)
2021 (57)
2020 (77)
Funding
Current Stage
Public CompanyTotal Funding
unknown1990-01-02IPO
Leadership Team
Kevin Lobo
Chair & CEO
Glenn S. Boehnlein
Chief Financial Officer and Vice President
Recent News
GlobeNewswire News Room
2025-02-11
Company data provided by crunchbase