Konica Minolta Business Solutions Canada · 22 hours ago
Office Systems Specialist
Downers Grove, IL
Full-time
Onsite
New Grad, Entry Level
0+ years expKonica Minolta is a leader in business technology solutions, focusing on enhancing clients' printing capabilities and digital transformation. The Field Service Technician role involves performing maintenance and repairs on equipment, developing customer relationships, and ensuring high levels of customer satisfaction.
Consumer ElectronicsRetailSoftware
Responsibilities
Perform maintenance and repairs on Konica Minolta products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity
Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery
Ability to drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling
Develop professional customer relationships and maintain a high level of customer satisfaction
Demonstrate progress in technical abilities, troubleshooting techniques and productivity
Log service visits and document updates to the Konica Minolta system for each client account
Collaborate with the Account Management team to help resolve customer issues
Qualification
Required
0-2 years experience of servicing/repairing office equipment or machinery
High School Diploma/GED or equivalent experience
Preferred
A+ or N+ Certification preferred and exposure to IT Networks a plus
Benefits
Competitive car allowance program and paid mileage
Company provided laptop and phone
Comprehensive benefits package including paid holidays, vacation, and sick time, medical/dental, 401k, employee assistance and tuition reimbursement programs.
Company
Konica Minolta Business Solutions Canada
Everyday, Konica Minolta’s more than 41,000 employees across the globe work to enable their clients, coworkers and partners to succeed in reaching their maximum potential.
501-1000 employees
Funding
Current Stage
Late StageRecent News
2025-10-02
GlobeNewswire News Room
2024-12-10
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