American Airlines · 1 day ago
Vice President, AACU Information Security and IT Operations
Dallas, TX
Full-time
Onsite
Director/Executive
10+ years expAmerican Airlines is a leading airline company, and they are seeking a Vice President of Information Security and IT Operations for their Federal Credit Union. The role involves leading the IT service management, application support, and enterprise information security functions, ensuring a secure and efficient IT environment while aligning with business objectives and regulatory requirements.
AerospaceAutomotiveTransportationTravel
Responsibilities
Develop and execute a comprehensive enterprise information security strategy aligned with business objectives and regulatory requirements
Lead all cybersecurity policies, frameworks, and incident response initiatives
Establish and oversee security controls, compliance programs (NIST, ISO 27001, SOC 2, PCI-DSS), and audit processes
Develop security strategy, including SIEM, endpoint protection, IAM, and cloud security solutions
Act as the primary liaison for security-related audits, legal matters, and board reporting
Lead security operations, vulnerability management, threat detection, and response efforts to proactively mitigate risks
Oversee Application Support, IT Helpdesk, and Service Desk operations to ensure high availability, performance, and end-user satisfaction
Implement and optimize ITIL best practices for incident, problem, change, and asset management
Enhance IT service management frameworks to ensure efficiency in ticket resolution, escalation processes, and user support
Lead application support teams to ensure system reliability, maintenance, and continuous improvement
Partner with business units to improve IT operational efficiency and innovation while maintaining cost-effectiveness
Drive digital transformation initiatives related to ITSM, automation, and operational enhancements
Manage IT vendor relationships, contracts, and procurement for security and operational technology solutions
Provide strong leadership to a team, fostering a culture of collaboration, accountability, and innovation
Develop and manage budgets, ensuring cost-effective solutions without compromising security or performance
Serve as an advisor to the SVP Technology on security and IT operational matters
Maintain up-to-date knowledge of industry trends, emerging threats, and best practices to continuously evolve the organization’s IT capabilities
Represent the IT operations and information security function in board meetings, executive discussions, and cross-functional committees
Participate in strategic planning and business alignment initiatives
Perform other duties as assigned
Qualification
Required
Bachelor's degree in information technology, Cybersecurity, Business, or a related field
10+ years of leadership experience in IT Operations and Information Security with a proven track record of success
Deep expertise in cybersecurity frameworks, regulatory compliance, and risk management
Knowledge of IT service management (ITSM) and application support
Hands-on experience with cybersecurity tools, IT operations platforms, and service desk management software
Demonstrated experience in leading cross-functional teams and managing large-scale IT initiatives
Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software
Ability to demonstrate excellent oral and written communication skills & presentation skills
Ability to demonstrate superior people management, interpersonal and employee engagement skills, to include directing, coaching, counseling and motivating staff
Ability to demonstrate a proactive approach with a focus on continuous improvement, user satisfaction, and adherence to standards
Ability to communicate complex security and IT concepts to executive leadership and non-technical stakeholders
Ability to demonstrate a strong business acumen and decision making capabilities
Skilled in leading, managing, developing and motivating a team
Ability to be highly efficient, organized and motivated and have the ability to lead multiple assignments concurrently
Ability to demonstrate abstract reasoning, critical thinking and problem resolution skills
Ability to maintain satisfactory performance and attendance
Ability to pass applicable American Airlines and Credit Union pre-hire compliance checks
Preferred
Master's degree in a subject area relevant to the role
Experience implementing and administrating an information security program
Experience with financial services industry, credit union's departments, products and systems
Technical experience to include desktop (client side), telecommunications, data center storage, virtualization, routing/switching, server, and security technologies
Benefits
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Company
American Airlines
American Airlines is an airline company that operates a diverse fleet of aircraft, including narrow-body and wide-body jets. It is a sub-organization of American Airlines.
10001+ employees
H1B Sponsorship
American Airlines has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (359)
2024 (270)
2023 (253)
2022 (260)
2021 (342)
2020 (263)
Funding
Current Stage
Public CompanyTotal Funding
$1B2023-11-17Post Ipo Debt· $250M
2023-02-08Post Ipo Debt· $750M
2015-01-01Post Ipo Equity
Leadership Team
Doug Parker
Chairman and former CEO at American Airlines
David Seymour
Chief Operating Officer
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