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Manheim Dallas-Fort Worth · 1 day ago

Lead Architect - Backup & Disaster Recovery

Raleigh, NC

Full-time

Onsite

Lead/Staff

$135K/yr - $225K/yr

8+ years exp

RapidScale is a technology company specializing in managed and advisory services across cloud environments. They are seeking a highly skilled Lead Architect to lead their Backup and Disaster Recovery initiatives, focusing on designing and implementing enterprise-grade BDR solutions while collaborating with various teams to optimize deployment and performance.

Automotive

No H1B

U.S. Citizen Only

Responsibilities

Creating and maintaining knowledge base articles

Work closely with Product and Operations teams on operationalizing new solutions and services or adding features to existing products and services to ensure smooth transitions and effective support for new features and products

Developing and delivering training programs for support engineers and other relevant teams

Support the SE team, addressing any questions about solutions and new implementations for new opportunities

Serving as an escalation point and liaison between the software vendors and Operations team when bugs are discovered

For on-prem solutions, collaboration with the hosted cloud infrastructure team is essential to ensure infrastructure requirements and performance needs are met

Working with the monitoring and implementations team to ensure all customer-managed devices are monitored adequately to meet SLOs

Design and implement backup-based cloud solutions, including Veeam Backup & Replication and Veeam Cloud Connect

Design and implement Zerto-based disaster recovery solutions, including Zerto Virtual Manager, Zerto Cloud Manager, Virtual Replication Appliances, and Zerto Cloud Connectors

Design and implement VMware Live Recovery solutions, including Site Recovery Manager and Live Recovery integrations or other backup solutions

Collaborate with cross-functional teams to gather requirements and define architecture solutions that align with business objectives

Evaluate and recommend cloud services, backups and DR technologies that enhance performance, security, and cost-effectiveness

Develop and maintain architecture documentation, including design specifications and implementation plans

Monitor and optimize cloud infrastructure performance, ensuring high availability and reliability

Design and document operational best practices and implementation standards within cloud environments

Provide technical leadership and guidance to sales engineering, product development and operations teams to design, build, operate and maintain cloud environments

Provide technical guidance on customer engagements to educate customers on RapidScale’s BDR solutions

Troubleshoot and resolve complex technical issues related to Veeam, Zerto, and VMware Live Recovery or other backups and DR environments

Stay current with industry trends and advancements in BDR technologies

Code or script innovative methods to deliver and maintain our solution stack more quickly

Work directly with the development team to connect automation built to our Portal UI

Create and maintain a working relationship with RapidScale and Cox project management teams

Lead and operate within the context of an established strategic direction and vision

Qualification

VeeamZertoVMware Live RecoveryCloud TechnologiesScriptingAutomationNetworkingSecurityMonitoringPerformance TuningTraining DevelopmentTechnical LeadershipCollaboration

Required

Bachelor's degree in a related discipline and 8 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 6 years' experience; a Ph.D. and 3 years' experience in a related field; or 12 years' experience in a related field

Strong expertise in Veeam, Zerto, and VMware Live Recovery solutions and/or other BDR solutions

Familiarity with cloud and virtualization platforms (e.g., VMware, Nutanix AWS, Azure, Google Cloud) and hybrid cloud architectures

Preferred

Relevant certifications (e.g., Veeam Certified Engineer (VMCE), Zerto Certified Professional (ZCP), VMware Certified Professional (VCP), or similar are a plus)