Apply on Employer Site

APG Federal Credit Union · 1 week ago

Business Banking Support Specialist

Edgewood, MD

Full-time

Onsite

Entry, Mid Level

$63K/yr - $79K/yr

APG Federal Credit Union is a community-focused financial institution with over 80 years of experience. They are seeking a Business Banking Support Specialist to assist the Business Banking team in managing business clients and loan portfolios, while providing sales support and ensuring accurate documentation and compliance with regulations.

CreditFinanceFinancial Services

Responsibilities

Demonstrate an awareness and understanding of products and services used by Business Banking members

Provide ongoing sales support to the Business Banking team, including identifying sales and cross sell opportunities (by reviewing personal financial statements, tax returns, etc.), coordinating materials for presentations, maintaining prospect lists and making joint calls if required

Originates, processes and ensures accuracy of loan documentation for closings; including (but not limited to) entering client relationship and financial information into Meridian Link; preparing relationship summaries, commitment letters and attorney letters; ordering of appraisals per company policy; processing loan disbursements; ensures that all necessary documentation is included in loan packages prior to closing (i.e. EPA, appraisal and exception approvals, etc.); attends closings as directed by the CU

Maintains ongoing credit servicing of the portfolio, including (but not limited to) resolving documentation exception issues within 90 days; maintaining service levels; updating financial statements; ensuring credit files are documented, organized correctly and up to date with required documentation; assist in line renewal and modification process by helping prepare information needed for credit reviews

Consistently follow up on portfolio past dues to ensure they remain current as per company expectation; initiates and maintains customer contact during the process; maintains reporting of past due loans and engages the appropriate business partner/manager for timely resolution

Responsible for the management of the processes by ensuring timely and accurate compliance to policy and regulatory requirements related to Anti-Money Laundering and related Know-Your-Customer activities

Coordinates opening of deposit and other services with Business Banking team; processes payments and line disbursements; handles customer requests for information and problem resolution; maintains working knowledge of financial products, services and company credit and operations policies; performs variety of office support functions

Receive wire requests, review, approve and process

Manage risk activities related to wires, check fraud, overdraft/uncollected funds and serves as a point of contact for overdraft monitoring and escalations; process line of credit draws in a timely manner

Responsible for completion of applicable training and compliance on federal regulations and APGFCU policies and procedures as related to the duties of this position (Bank Secrecy Act, Information Security as examples, if applicable)

Qualification

Business BankingLoan DocumentationCredit AnalysisMicrosoft ExcelEffective CommunicationsAttention to DetailTime Management

Required

Bachelor's Degree in Business Administration, Finance or another related field

Equivalent experience in Business Banking loan documentation, Business Banking lending support or other banking position

Must possess a valid driver's license

Proficient in Microsoft Excel, PowerPoint, Outlook and other office support systems and programs

Business banking support and/or analysis

Strong well-developed interpersonal skills (written and verbal) in order to maximize business contacts and develop a working relationship with current and potential Business Banking clients

Ability to interact effectively and communicate professionally with clients via telephone, email and face to face

Interact effectively with all credit union employees and departments

Self-starter who takes charge in absence of detailed instruction; effectively initiates solutions

Ability to effectively manage time and prioritize to meet deadlines; highly productive and efficient multi-tasker

Understanding of the necessity of accuracy and attention to detail; ability to process information with high level of accuracy

Preferred

Some accounting and or legal education would be desirable

Benefits

Medical and dental (shared expense)

Vision

401(k)

Life and disability insurance

Flexible spending account

Employee assistance program

Referral program

Educational assistance

Holidays

Annual leave

Sick leave

Company

APG Federal Credit Union

APGFCU’s roots go back to 1938 when a group of local pioneers decided to address the savings and borrowing needs of the military families at the Aberdeen Proving Grounds.

Founded in 1938